Player Harassment Using 3rd Party Website
in Account & Technical Support
Posted by: The Erudite.1246
in Account & Technical Support
Posted by: The Erudite.1246
Hi there. As there is no category for an offense such as this, I’ve decided to post this on the Support forums and see if I could get some feedback and possibly have this issue resolved.
A player has recently made attempts to harass me in game that circumvent the available Block and Report functions. I will reserve the player name and website information that they are using to execute said harassment so that those in the general public do not get the same idea to do so.
As my account is being flooded with communications, I would like to have a prompt response, if possible. Thank you.
Hello The Erudite.
All incidents of in-game harassment should be reported to our Customer Support team using the in-game or external ticketing system. Just keep in mind that we don’t permanently ban anyone on the forums for first time offenses, the same goes in-game. The more inappropriate posts you report, the better the game experience will be.
Thanks!
If the harassment is taking place in Guild Wars 2 (for example, through in-game chat, whispers, etc.) then please do contact our Support Team. If, however, the harassment is taking place outside of our game (as the subject line indicates), then I suggest that you contact the administrators or moderators of the site or system that is being used to commit the harassment. Support generally is not able to address external issues, although they will be able to tell you more when they review and respond to your ticket.
Thanks for understanding.
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