Guild Wars 2

To whom it may concern,

Hello.
I wrote to your support account on 9/14 for the issue yet I still havn’t heard anything from you. It’s been a while and the credit card company had already charged me for those two failed purchases.
Please kindly take a look at [Incident: 120915-001045].
Your help is deeply appreciated.

Thank you.

Todd

It’s been more than 5 days, be sure to post in the 5 day or older sticky at the top of the forum.

Hello? Anybody? It takes almost a week now and there is no one replying to my request?

Post in this thread: https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-5-days-and-older-merged

Hello,
Those kinds of issues are meant to be discussed with our customer support. If you have already submitted a ticket, please be patient.

Posting on forums will not speed up the process.

I am now closing this thread.

Thank you