Guild Wars 2

Ok, I was originally going to post a ranting tirade but have since calmed down and I’m going to try to be as professional as possible.

On Thursday I was banned for the 2nd time for ‘botting.’ I still can’t believe this even happened once, let alone twice. I would consider myself a casual player overall but I do have days where I play more then others. On the day I was banned, I played a grand total of 25 minutes. I got home from work in the morning and had 20-30 minutes to kill before going to the gym and decided to gather some Sharp Fangs for crafting and to sell. I farmed boars for 20 or so min in Iron Marches, logged off and did my thing. Later that day I go to log back on and boom.. banned for ‘botting.’

This is the 2nd time this has happened to me in 6 months and both times were in Iron Marches. The script in this zone seriously needs to be looked at. Don’t worry though, I have learned my lesson, I will never again set foot in that zone with any character I have. I’m afraid that even 5 minutes in this zone will get me banned and I’m just completely avoiding it, even if it’s a guild event. I understand that you can’t post any information on how this script works or even tell us if any changes have been made. I get that if you tell us, the botters can find out and use the information to circumvent your measures. This forum is the best conduit that players have though to get a message to the dev team, so I’m hoping that someone reads this at least can tell me that they’ll look into it.

The one positive of all this is that the Support Staff was once again very professional and courteous in handling of my case. I was banned on Thursday Evening and when I woke up Friday Morning my account was unlocked. The support staff was apologetic and professional and I commend them for their handling of the incident. At least for now though, I would highly encourage players of GW2 to completely and totally avoid The Iron Marches unless you absolutely must go there. If you do, do not kill the boars, even a few minutes will get you banned, just stick to events and hearts. I really hope someone can look at the script for this because 20 minutes of farming should not trigger a ban.

Thank you in advance for your attention to this matter. Again, I understand you cannot tell me what specifically, if anything at all is being done but I hope that some adjustment can be made. Botting is a terrible thing and destroys the game for those of us that play by the rules, but there has to be some leeway for people to actually play.

Have a good weekend, and thank you to support for acting so quickly to help me.

As I proposed in a different thread, it doesnt need to be the script and I would like to make it broader.

A script is marking your account with a suspicious flag. A GM is reviewing those flags and hits the ban button. There is no autmatic banning. So maybe just give the GM’s better training in recognising false flags??

If that’s the case, then yes that would be appropriate. The other method might be adjusting the threshold on how quickly the script reacts to mark accounts. I was only there for 20 minutes at the most, it shouldn’t be flagging me that quickly. I usually don’t stay more then 30 min anyway because with DR there isn’t much point. I figured I would be safe at least up to that point.

My assumption was obviously incorrect.

As flags are reviewed by actual GMs, and being limited in their resources, perhaps it wasn’t your 20 minutes in said zone that caused the flag to appear. Cause and effect are not always immediate. I am sorry, though, to hear about your difficulties. Best of luck in the future. =)

mercury ranique.2170:

As I proposed in a different thread, it doesnt need to be the script and I would like to make it broader.

A script is marking your account with a suspicious flag. A GM is reviewing those flags and hits the ban button. There is no autmatic banning. So maybe just give the GM’s better training in recognising false flags??

I cannot find the post, but I am pretty sure I remember Gaile saying the botting scripts actually where automatically banning and only the player reports where reviewed by a GM. I remember this because I had been telling players there was no automatic banning, and I was corrected on that.