Possibility of laurel + gold refund

Possibility of laurel + gold refund

in Account & Technical Support

Posted by: Lilium.4270

Lilium.4270

Hi!

Im just wondering if its possible to get a refund on laurels and gold spent buying ascended recipes? Well, here’s the deal. I bought 4 dire recipes(boots, shoulders, pants and chest) and im not sure I really want dire stats on my necromancer after looking at some calculations.

I know its probably not possible to undo the purchase but maybe just maybe you could roll back my necromancer so i can unlearn those particular recipes and spend the laurels on ascended gear with rabid stats instead? I know its a long shot but it never hurts to ask, right?

ascended recipes with rabid stats, not gear per se.

Possibility of laurel + gold refund

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Hi!

Im just wondering if its possible to get a refund on laurels and gold spent buying ascended recipes? Well, here’s the deal. I bought 4 dire recipes(boots, shoulders, pants and chest) and im not sure I really want dire stats on my necromancer after looking at some calculations.

I know its probably not possible to undo the purchase but maybe just maybe you could roll back my necromancer so i can unlearn those particular recipes and spend the laurels on ascended gear with rabid stats instead? I know its a long shot but it never hurts to ask, right?

ascended recipes with rabid stats, not gear per se.

Account Restorations (rollbacks) are only given for qualifying compromised accounts. So, I am afraid a change of heart after a purchase would not qualify. =(

’Account Restoration Tool Quick Facts:

The account will be reverted to its exact condition in the account snapshot. Characters, inventory, achievements, and wealth will reflect their state on the date and time of the restore point.
Individual characters or items cannot be restored; the ART operates on the account as a whole.
Account restoration does not affect any serial codes that were applied to an account. You would use the same serial code to verify your account ownership in the future.
Account restoration is only for an account that was compromised by an unauthorized person. We do not restore accounts impacted by scamming, erroneous gem purchases, accidental deletions, etc.
Shared accounts are ineligible for restoration.
Accounts involved in the use of a third-party program are ineligible for restoration.
Restorations do not impact guild banks.’

From the Knowledge Base – https://guildwars2.zendesk.com/entries/27658708-Restoring-Your-Account-After-a-Compromise

(edited by Inculpatus cedo.9234)

Possibility of laurel + gold refund

in Account & Technical Support

Posted by: Brother Grimm.5176

Brother Grimm.5176

Short answer: Doubtful, but submit a ticket and try.

We go out in the world and take our chances
Fate is just the weight of circumstances
That’s the way that lady luck dances

Possibility of laurel + gold refund

in Account & Technical Support

Posted by: Smooth Penguin.5294

Smooth Penguin.5294

Please don’t send tickets for questions you already know the answer to.

In GW2, Trading Post plays you!

Possibility of laurel + gold refund

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

As stated above, we do not restore accounts (to a previous point) for issues such as this. We also are not able to refund laurels.

kitten said, it would not be of any value to submit a ticket on this issue, so thanks for not doing so.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet