Possible hack

Possible hack

in Account & Technical Support

Posted by: Josh.8154

Josh.8154

When I got in game I had a gold spam email from my own account. I have since changed my password again. Aside from changing our passwords periodicly what can be done to secure our accounts? I would hate to be banned as a gold spammer when I am not.

Home Server: Kaineng, Guild: Domicile Officer
Yarlash, lvl 80 Human Thief
Guild Website: www.domicile.guildlaunch.com

Possible hack

in Account & Technical Support

Posted by: CC Eva.6742

CC Eva.6742

Community Coordinator

Hello Josh,

yeah, changing the password is of course the first step but do not forget that we are also having two systems of authentication; thanks to them you can get an extra layer of security to your account. I would also recommend to contact Customer Support and denounce this episode of hacking so they know that someone accessed your account temporarily (in case charges of gold-selling appear).

Thanks.