Yarlash, lvl 80 Human Thief
Guild Website: www.domicile.guildlaunch.com
When I got in game I had a gold spam email from my own account. I have since changed my password again. Aside from changing our passwords periodicly what can be done to secure our accounts? I would hate to be banned as a gold spammer when I am not.
Community Coordinator
Hello Josh,
yeah, changing the password is of course the first step but do not forget that we are also having two systems of authentication; thanks to them you can get an extra layer of security to your account. I would also recommend to contact Customer Support and denounce this episode of hacking so they know that someone accessed your account temporarily (in case charges of gold-selling appear).
Thanks.
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