Possible hacked accounts explanation

Possible hacked accounts explanation

in Account & Technical Support

Posted by: Smooth Penguin.5294

Smooth Penguin.5294

Recently, the Dept. of Homeland Security issued a warning about a major Java vulnerability that may expose computers to hacks and keyloggers. This may help put all conspiracy theories to rest as to why players got their accounts hacked, when they say they’re fully secure. I wanted to share this with the Guild Wars community, because all of us players should be mindful of problems like this.

http://www.cnn.com/2013/01/11/tech/web/java-vulnerability/index.html

Gaile and other Anet reps have stated that the servers are secure, and I’ve always believed that they would be forthcoming if there was a breach. If a forum moderator or Community Manager feels this warning should belong somewhere else, I apologize in advance.

In GW2, Trading Post plays you!

Possible hacked accounts explanation

in Account & Technical Support

Posted by: anonymouse.9053

anonymouse.9053

While it’s helpful to post that to keep people aware, I doubt that is the reason why most of the hacked accounts were actually hacked. You’d be surprised how many people use the exact same login credentials (email and password) at most or every site they visit. That, and the fact that many, many, many people use passwords that are common or easy to guess means that people often get their accounts compromised.

It happens at just about every site that has login functionality. Some sites get targeted more than others when it comes to using massive lists of people’s credentials to try to gain access to their accounts. Because MMOs are an online business where the account hijackers can potentially make a lot of money, it’s inevitable that GW2 players’ accounts are going to be compromised. This isn’t a weakness at ArenaNet. It’s due to players choosing weak security.

ArenaNet employees have repeatedly told people to use strong passwords that aren’t used anywhere else. Many players aren’t going to do this, ever. Not here, and not at other sites.

I’ve tried telling my parents over and over to use strong, secure passwords. My mom’s aol account was hijacked a few weeks ago. Her password was a name followed by a number. /sigh

Possible hacked accounts explanation

in Account & Technical Support

Posted by: MikeLewis

MikeLewis

Lead Gameplay Programmer

The Java vulnerability is certainly something worth being aware of, and it’s definitely true that everyone should take precautions against such system-wide security issues.

However, I just wanted to point out that this has no direct relation to GW2. No part of our game or web services is based on Java (not to be confused with JavaScript – Java is to JavaScript as car is to carpet). Any malicious persons or programs which exploit the Java vulnerability are doing so independently of GW2’s technology.

anonymouse is, for better or worse, completely correct; GW2 account compromises are – with only rare exceptions – generally due to poor security practices on the part of the account owners. To be fair, being truly secure (versus just feeling secure) in the modern online universe is extraordinarily difficult :-)

Possible hacked accounts explanation

in Account & Technical Support

Posted by: green plum.7514

green plum.7514

Disable Java Applets in your browser – problem solved. No modern web application front-ends (with very few exceptions) uses Java Applets anymore, so there is not much reason to keep them on.

P.S. I sure hope I could have said the same about Adobe Flash

Possible hacked accounts explanation

in Account & Technical Support

Posted by: Amos.8760

Amos.8760

(not to be confused with JavaScript – Java is to JavaScript as car is to carpet).

What I learned today is that JavaScript lines the floor of Java to make it more comfortable and visually appealing.

My turret is so much better at this game than I am.

Possible hacked accounts explanation

in Account & Technical Support

Posted by: Lechtrixx.1053

Lechtrixx.1053

A word of warning:
Many “mobile” applications are written in Java. So, keep in mind that many of the popular devices in use today could be running with compromised software.
Advise those who use mobile devices to take them to the related outlet for check.

Dru Windshadow: Human: Ranger lvl 80
San Twocut: Human Thief lvl 80
Djorn Wolfson: Norn Guardian lvl 80