Posting for a hacked friend

Posting for a hacked friend

in Account & Technical Support

Posted by: Azure Raven.9028

Azure Raven.9028

Posting this for a friend of mine who was hacked.
I was hacked and don’t have my Serial Code any more because the email that had it was deleted. I lost my Guild Wars 2 account and my original Guild Wars account that was linked to it. My display name is Kendin.1438. I was wondering if there was something i could do to get my account info back.

Posting for a hacked friend

in Account & Technical Support

Posted by: Michael.4791

Michael.4791

Write a ticket to support. Read the information on this page on how to do it. Getting to support does not need to have an account to do so. Even a support account is different from a game account.

Posting for a hacked friend

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Have your friend contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist him.

For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Back To Top