Pre-purchase Server error

Pre-purchase Server error

in Account & Technical Support

Posted by: darkphoenix.3740

darkphoenix.3740

After pre-purchasing, I received a Server Error, saying that my purchase of Path of Fire did not complete. However, the Paypal transaction still went through, including sending me a receipt. How can I confirm if the purchase went through? My account information still shows Path of Fire as unpurchased.

Pre-purchase Server error

in Account & Technical Support

Posted by: Ashantara.8731

Ashantara.8731

Have you waited a bit? Usually, Store purchase errors automatically resolve after 30-60 minutes.

Pre-purchase Server error

in Account & Technical Support

Posted by: darkphoenix.3740

darkphoenix.3740

You were right! I was sent a serial code after about an hour.

Pre-purchase Server error

in Account & Technical Support

Posted by: Ashantara.8731

Ashantara.8731

You were right! I was sent a serial code after about an hour.

Glad to hear it.

The first time I ran into that error, I was panicking — but by the time I finished typing my support ticket, everything was fine, heh.