Problem with Spanish ISP

Problem with Spanish ISP

in Account & Technical Support

Posted by: Apolyon.6937

Apolyon.6937

Hi, there is a large number of users in Spain that have problems connecting/playing the game. All of us have something in common, our ISP is Ono, a Spanish company.

I believe that the problem may be with Ono’s network, but I think it may worth to investigate on your side as well.

These are the symptoms that we have:

  • Most of the times we cannot login. We get errors 42:1000 or 7:1000.
  • If we can log in, we have extreme lag, and eventually we get kicked out.
  • Pinging the GW2 servers in Germany works just fine, and the response time is normal, no sign of packet loss.
  • Using the command line parameter “-clientport 80” to start the game does not show any difference.

Thanks for looking at this.

Problem with Spanish ISP

in Account & Technical Support

Posted by: canci.3458

canci.3458

+1 We need help

Problem with Spanish ISP

in Account & Technical Support

Posted by: Piscore.6934

Piscore.6934

+1 bump

Playing is impossible.

Problem with Spanish ISP

in Account & Technical Support

Posted by: Abraxass.8537

Abraxass.8537

+1 bump

Really needs fixing please. I cannot even play… crashes on the loading screen. Or I can get in game and then crash 2minutes into the game.

Please fix

Abraxass
Part of the Gunnar’s Hold Community
http://www.gunnars-hold.eu/

Problem with Spanish ISP

in Account & Technical Support

Posted by: ChuckNorris.1675

ChuckNorris.1675

+1 Now even chaging the ISP the account is still not connecting. This is so frustrating.

Problem with Spanish ISP

in Account & Technical Support

Posted by: vituperio.6059

vituperio.6059

add +1000 in spanish forum there 4 pages iqual

Problem with Spanish ISP

in Account & Technical Support

Posted by: jonaylo.7014

jonaylo.7014

+1

bump

It only occurs with GW2.. no other game has problems

Problem with Spanish ISP

in Account & Technical Support

Posted by: Omenix.5032

Omenix.5032

+1 same here. DO SOMETHING !!!!!! We are missing a lot this Saturday night.