Problems with Account Balance
Does the gem store say you have 0 gems?
If you don’t care about your characters, you can also delete them all to transfer for free.
The gem store says I have 2800 gems, most my characters are high level so I would prefer to not delete them.
Sometimes the balance is delayed in showing up for transfers. If you wait a bit, they usually show up.
Be aware, you don’t need to transfer to play with your friends, except in the case of WvW. MegaServers allow all other kinds of play with your friends, regardless of Home Server.
Good luck.
Try restarting the client to see if it updates. If not, you’ll probably need to contact support, though check again in a few hours and every day to ensure it’s not just delayed.
Sometimes the balance is delayed in showing up for transfers. If you wait a bit, they usually show up.
Be aware, you don’t need to transfer to play with your friends, except in the case of WvW. MegaServers allow all other kinds of play with your friends, regardless of Home Server.
Good luck.
Unless some of you are in EU and others in NA. Megaservers don’t remove that restriction.
I am destruction itself. I also bake cookies.
Sometimes the balance is delayed in showing up for transfers. If you wait a bit, they usually show up.
Be aware, you don’t need to transfer to play with your friends, except in the case of WvW. MegaServers allow all other kinds of play with your friends, regardless of Home Server.
Good luck.
Unless some of you are in EU and others in NA. Megaservers don’t remove that restriction.
Indeed. My bad, and thanks for pointing out that omission on my part. =)
restarting the game will make the balance change to what you bought.