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Posted by: CommanderChopper.9607

CommanderChopper.9607

This isn’t exactly the biggest deal nor am I sure if this is the right place to put this, but I just lost progress from the last hour or so that I spent in Iron Marches on my warrior. I had just completed the map and was waypointing to Timberline Falls when I was kicked out of the game.

After checking around it seemed log in servers were brought down while I was in Iron Marshes and thus my progress was not saved. Is there anyway to get this fixed? Like I said it’s not the biggest deal but it would help a lot. It’s hard going through the same content AGAIN as soon as you completed it.

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Posted by: quacthulhu.2546

quacthulhu.2546

Just about everyone had this happen. It’s a technical issue and I doubt they’ll “roll forward” for everyone.

Character Slot avoided Riot.
- – - — -- — – - -

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Posted by: Niyohara.5743

Niyohara.5743

I have the same issue, I got deleveled a couple notches and lost most of my mats I gained and equipment. The other thing is I also lost track of all the heart quests I did, so I don’t know what’s going on. Hopefully it’ll come resolved soon.

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Posted by: Roo.5034

Roo.5034

Yea I just lost 4 upgrades and a gold from my first AC that took over an hour. Not to mention about 80s in money and level progress….they better at least give us something to make up for their mistakes.

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Posted by: Mark.7614

Mark.7614

yeah, i’m pretty unimpressed

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Posted by: Celestina.2894

Celestina.2894

I lost 25 deadly blooms and my dungeon completion rewards myself.

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Posted by: CommanderChopper.9607

CommanderChopper.9607

I’m not the most techsavvy person so does anyone know if they somehow have records of what everyone accomplished? Or is that just a pipedream.

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Posted by: domriana.4193

domriana.4193

Same thing here. I had just finished Diessa 100% and was taking a waypoint to Lion’s Arch when I was disconnected. On logging back in I have lost a level and at least an hours worth of POI’s, vistas, and hearts. Not to mention a couple of dyes and money. Would sure like to have that work back, but probably fat chance I’m sure.

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Posted by: etiolate.9185

etiolate.9185

Yeah, I lost 15 tokens for completing TA Exp mode and the silver from doing so. =/ Think I lost some drops i got as well.

Zed Zebes – SBI Mesmer

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Posted by: Ekriel.9601

Ekriel.9601

So on top of being disconnected and locked out of the game for a while, I lost a level and a half and about half a gold, definitely not pleased right now.

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Posted by: Bliss.8762

Bliss.8762

Yeah i lost 20 Manifestos of the Moletariate as well the achievment from one of the paths from Sorrow’s Embrance. Pretty upseting.

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Posted by: Dakmor.1259

Dakmor.1259

yeah i lost a level, a crap ton of crafting mats, and all my gear from events

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Posted by: ateus.3481

ateus.3481

Well, I’m glad I saw this thread, because I just logged in and about crapped myself when my toon spawned 2 levels behind where I logged off.

Extremely frustrating, especially considering I spent a good deal of that time gathering mats for crafting, and have zero interest in repeating that.

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Posted by: Explicit.6580

Explicit.6580

lost a level and half the map i just spent 45 mins worth of quests , points of interest , and skill points and everything i had gathered up during that time.

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Posted by: Dragomer.7619

Dragomer.7619

I lost a level and a half, an xp booster, and 100% completion on Gerrandan Hills. Was trying to load into Lion’s gate and bam got kicked off. I couldn’t log back in for a while and when I finally did I lost all my progress.

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Posted by: Zeg.4813

Zeg.4813

This explains the unexpected DC last night when wife and I both decided to go on to bed… and I log in this morning to find about an hour plus of progress/loot missing… hearts, exploration… and yeah… what Ateus.3481 said… repeating stuff you JUST completed is not cool.

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Posted by: Drintar.1246

Drintar.1246

Just wanted to say while I understand this sucks for you folks it does happen. I remember back in the EQ days and WoW early days you’d get rolled back sometimes for an entire day in the event of a severe hardware crash(EQ). WoW rollbacks of 15 minute to an hour were common at launch. Not trying to start an argument or anything but I definitely remember rollbacks happening in other MMOs I’ve played.

Basically what happens is there is a hardware/network crash. The server reverts the data to the last good backup it had which in this case sounds like it was about an hour old.

There is one difference from what I’m reading here. Back in EQ, and maybe WoW can’t remember, a lot of folks would log out as soon as they got an item they wanted because the log out would force a save.

It sucks but think of it like using Word or any other software out there. If you don’t have it set to auto-save every so often if you lose power or the app crashes there is a good chance either all or most of what you’d had done will be lost.

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Posted by: Barkebain.7194

Barkebain.7194

I lost almost 100% of the completion of Ebonhawke, including skillpoints, a level, and the silver. Also tried to purchase a new axe at BLTC (ah) last night, and was unable to do so – tried again this morning, and there are 6 of them waiting for me at the BLTC, and the funds removed from my account to pay for them – bummed.

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Posted by: Carcathian.9053

Carcathian.9053

I was not logged off but logged off myself to come back the next day and find out all the progress of the last few hours I played was lost ( like crafting/regular experience, heart quest, ect). the only thing it did save was the money I spent on Materiel from the trading post for my crafting. so now I have no crafting progressed level gain and no money. I don’t care that much for the crafting level compared to the money as I can redo the crafting with the money. sigh… thinking I should have stayed playing wow : (

Going to go play my other lowbie character, hopefully it saves that!

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Posted by: Mark.7614

Mark.7614

I can’t beleive there’s been no dev response for this. They should definately give us something for our lost hours

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Posted by: Ramyun.2350

Ramyun.2350

My schedule keeps me busy mon – thurs so i can only play weekends. Even though I knew this was going to be the case, I still bought the game in advanced. Now, I don;t know what happened yesterday but when I logged in(friday) the daily events seemed bugged. There were none that worked so I spent all day grinding even though you get almost no exp for that in this game. I played ALL day and I only went up 3 lvls so when i was kicked out last night, went to bed, and woke up to find that I had LOST one of the hard earned levels, it kinda sucks. I mean, its only about 1k exp so I’m not too upset about that but the crafting materials i’m missing does hit me hard. I was gathering them because I only now started leveling my craft (stupid me) so to lose even a little hurts(cuz im poor). Anyway, sorry for the long post but, to run into all of this on my only time off kinda makes me think. $60. If you guys at ANet run an extra exp. weekend, that would, in my opinion, make up for all of this, and whats the harm in that, its only exp.

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Posted by: opscomm.9756

opscomm.9756

I lost half a level and a black dye I found, talk about beingkitten off.

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Posted by: Yancey.9860

Yancey.9860

Seriously guys. In this day and age of redundant server architecture and mirroring databases there is absolutely NO excuse for losing this level of data.

Many of us play this and other games for fun. We measure our time by progress and now that progress is gone due to no fault of our own. I’ve spent money to buy your game. I’ve spent additional money buying your gems and I have an implied expectation that things will work as intended. This is clearly not the performance that I’ve paid for and expect to receive.

I, and I’m sure plenty like me, have a very low tolerance for this type of failure. Oh, and the (paraphrasing here) “we’re not doing jack about our issue where you’ve suffered losses” tweet is akitten poor response/update.

Do something to take care of your players. Trust me, my expectations are low and I anticipate that either a) my post will be “moderated,” or b) ignored (more likely).