Guild Wars 2

I applied Guild Wars 2 Collector’s Edition to my already existing Guild Wars 2 account as an upgrade (Yes, I bought it again) and it said as I entered the code “Serial Code Overlap” I have already used this code on this account, yet I didn’t receive anything for it. Any Ideas?
Ticket Number:
#120907-001862

The error code Serial Code Overlap has everything to do because your pre-purchase code had already the CE tag on it.

When you buy a new DDE or CE the benefits are the same with your pre-purchase CE. In that it already gives you the goodies. That is what this error code is saying.

You should ask to support to disable your first serial code, so you can register the second CE for yourself.

I once got this issue going from CE to DDE, that’s why i know Hope they can help you quickly so you can enjoy the game.