Question: How to close my account in Anet/GW2 forum?

Question: How to close my account in Anet/GW2 forum?

in Account & Technical Support

Posted by: Deutero.3986

Deutero.3986

hi,
I cant see any unsubscribe button, I want to close my account here and I dont want my email to have any connection with ArenaNet. (No email, update, offer whatsoever from your company).
I stop playing because my account (code) was frauded, which is I dont know and I got full refund for it. (me – seller – kitten). Please buy directly from Anet or you will become like me, unable to play because account close permanently even I try to persuade support team to release my account so I can put new key.
So, admin or support team or anyone else please guide me on how to close my account here, because I can still login to GuildWars2 site with my account.
Or you can just close my account here when you read this. The next time I try to login, I hope its no longer accessible. Please remove my email/account from forum/database permanently.

p/s Disapointed customer

Question: How to close my account in Anet/GW2 forum?

in Account & Technical Support

Posted by: Slark.1263

Slark.1263

If you are really serious about closing your account then I am sure they could handle this if you send in a support ticket with this request. They may ask for verification that you are the true account holder before they do this though.

Question: How to close my account in Anet/GW2 forum?

in Account & Technical Support

Posted by: Deutero.3986

Deutero.3986

just sent it by now, using ticket. but you know, its gonna take an age before they reply.
and since i login this site using GAME ACCOUNT, should be no problem delete my account completely from database/forum. (proves that i am me)
I had enough with Anet and gave up fighting for my account.
if admin need verification, feel free to send me an email for code etc. the game account closed anyway by you.

(edited by Deutero.3986)

Question: How to close my account in Anet/GW2 forum?

in Account & Technical Support

Posted by: Renegadeimp.8439

Renegadeimp.8439

To get your info removed completely from ArenaNets databases, you have to send them a specific request.

Blizzard does the same. I fyou want your personal data removed, which is your legal right under EU or US law, then you have to send in a specific request which they must adhere to. Be aware, that this removes any and all info about you, including any account info.

Question: How to close my account in Anet/GW2 forum?

in Account & Technical Support

Posted by: CC Eva.6742

CC Eva.6742

Community Coordinator

Hello everybody.

Deutero, we are very sorry to hear that. If you have sent a ticket to Customer Support then you only need to wait for their answer as you did the right thing.

Therefore we proceed to close this thread.
Thanks for your understanding.