Guild Wars 2

I play from Finland, and have done so for 2-3 years. I play on a European server.

A friend from WvW bought me the HoT upgrade as a gift. I applied the code he provided and it unlocked HoT. I was grateful and thought nothing of it.

Apparently HoT has changed my account region to North America. I am still on my good old European server, but whenever I play, the IP the game says I am connected to when I do “/ip” is a Texan one. So apparently I am being routed through North America which would certainly explain the lousy post-HoT pings I am seeing.

I contacted support and GM Shaolin told me to buy gems to transfer worlds.

I don’t want to transfer anywhere. I am already on a European server. I just want my account to reflect the region I am from so I stop getting routed through the States.

How do I make this happen?

Wow. Interesting occurrence!
I don’t know what your exact solution will be, but I suspect you need to submit a ticket! From what I read in your post that GM didn’t fully understand your predicament.

You would have to ask the CS Team if your account is now in the NA data center, and if so, if there is a way to move it to the EU data center.

Good luck.

I think he just saw “region” and copypaste’d the gem stuff.

I don’t blame them, they must be swamped with support tickets what with all the increased activity. I just hope the ultimate solution will be something more elegant than “buy the game again” or “buy gems”.