Guild Wars 2

Hi i have a question regarding an infraction i recently got (my 1st), i didn’t agree with the infraction and as such appealed it. The reason for the infraction is below.

“Please refrain from making posts that do not provide any meaningful contribution to the topic at hand.”

The thing was it was meaningful to the thread at hand when i posted it as a few posts before mine had insults in them (directed at me and others) and my post was a nice polite simple request to not insult people because they had a different opinions and that i would really like to keep insults out of my thread (it was a thread i had actully started).

The problem is a moderator removed the posts which had the insults in them and then my post made no sense (it would have looked pretty random), and as such would appear to have no meaningful contribution – i’m guessing this is the reason for the infraction.
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As such i followed the system to appeal it, however it states you may not always get a response. So my question is, how do i know if the infraction was removed or not?.

I know some may say “it’s not that big an issue”, but for me it is.

I got a 4 day suspension from the forums simply for asking for the correct email address to report a moderator who was giving out incorrect info.

I sent an email as i found it elsewhere, but heard no reply at all.

Gaile Gray.6028:

Moderators can see ALL posts, even those that appear removed to members. So I don’t think they were unaware of the full content of the thread.

I can’t address forum issues, but you can write forums@arena.net and discuss the matter with the moderation team. But do be aware it’s unlikely that your account has any actual infraction on it, it’s more likely that you were given a warning, which does not have any lasting consequences.

That’s the thing i have contacted the forum team via that email address days ago and have had no response to it.

Also the PM i got clearly stated i had been infracted for the post which i why i contacted them to appeal it as i didn’t agree with it.

So, how do i get help with this if i don’t get a response to the emails?.