Guild Wars 2

hi i delete all the data files in gw2 hoping that the black lion trading post will turn out ok i tried to re install the game but sadly gw2setup not loading properly, what i did is restart, shutdown tracing all the gw2 if there is any existing files run. so i decided to run it again the window pop ups and saying install cannot be completed pls contact support, the first thing i did was to run an ncsoft game advisor which i attached it to my support ticket… is there any possible answer to fix this problem waiting for support reply is not sure if they going to answer it or not

yes it works now… yeahh exactly what you telling me but a lil different

“Thank you for getting back to us. If you do a search for the gw2.exe it should show up on your machine as it is one of the first things created when installing. If you are unable to locate it you may try searching for your Temp which will reveal your hidden temp folder. If the files are here please move them to somewhere like C:\Games\Guild Wars 2.

If you have any further questions or concerns please do not hesitate to contact us.

Regards,
Luis
NCsoft Technical Support"

“Thank you for bringing this to our attention today. After reviewing your issue, I would like you to try the following to repair your Guild Wars 2 installation:

1. Navigate to your Guild Wars 2 installation folder.

2. Right-click on “GW2.exe” and select “Create Shortcut.”

3. Rename this shortcut to “Guild Wars 2 Repair.”

4. Right-click on this shortcut and select “Properties.”

5. Edit the “Target” line to include -repair at the end.

Note: Please make sure -repair is outside of the quotes

Correctly Formatted Example: “C:\Games\Guild Wars 2\GW2.exe” -repair
Incorrectly Formatted Example: “C:\Games\Guild Wars 2\GW2.exe -repair”

6. Once completed, click “Ok” to save your changes.

If you get an error trying to save, your target line may not have the correct format. Please try step 5 again.

7. Double click “Guild Wars 2 Repair” to start the repair process.

Once completed, please try starting Guild Wars 2 again. Please let us know the results of this test at your earliest convenience.

Regards,
Ashe
NCsoft Technical Support"

Im glad they did not ignore me im happy now and thanks kirito

I tried reading, but couldn’t understand the problem you were describing.

what i meant to say is the re-downloaded gw2setup is not running completely or even the client doesn’t appear, when i double clicked the gw2setup there’s no response you can see it reading by means of the cursor like loading it up after that its completely nothing, i clicked it several times windows pop up and says install cannot be completed please contact support

try clearing GW2 files from C:\Users\<username>\AppData\Local\Temp