Random Crashing

Random Crashing

in Account & Technical Support

Posted by: Iplaytokill.1674

Iplaytokill.1674

This just started 2-3 days ago, out of nowhere. I’ve not downloaded or done anything that would break GW2. Unless I did? Maybe the new NVIDIA driver I dl’d?

Anyways here’s the crash info- I’ve sent the report 5-6 times now hoping it helps ANet figure out what’s up.

—> Crash <—
Exception: c000008e
App: Gw2.exe
Pid: 26148
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 23822
When: 2013-09-26T10:59:25Z 2013-09-26T03:59:25-07:00
Uptime: 0 days 0:03:20
Flags: 0

—> System <—
Name: RELIC
IpAddr: 192.168.1.52
Processors: 4 [GenuineIntel:6:10:9]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 3670MB/ 8157MB 44%
Paged: 11083MB/16313MB 67%
Virtual: 2273MB/ 4095MB 55%
Load: 55%
CommitTotal: 5229MB
CommitLimit: 16313MB
CommitPeak: 7065MB
SystemCache: 3369MB
HandleCount: 38153
ProcessCount: 93
ThreadCount: 1228

—> Process Memory <—
Private: 1219MB
WorkingSet: 804MB
PeakWorkingSet: 822MB
PageFaults: 417224

—> Game Context <—
MapId: 350
Flags: 0×241
ElapsedTime: 00:00:17

—> World State <—
<WorldState BufferCapacity=“40747008” BufferUsed=“17634060” DrawCalls=“724” Fps=“73” EffectLights=“0” Lights=“66” Materials=“274” Particles=“1332” Submodels=“723” TextureLoadsPending=“0” TextureMemory=“199446340” Triangles=“758939” VerticesSoftwareTransformed=“0” VideoMemoryTotal=“97242012” CameraPos=“-185.869, 1351.98, -2083.26” CameraFwd=“-0.51634, 0.817176, 0.256158” MapName=“wZY+N.l0zgm” MapNamespace=“KFafF” MapSector=“IJwR+.FhYT9” MapType=“Public” MapFloor=“1” MapId=“350” MapTimeOfDay=“0.000000” PlayerFacing=“0.402897, -0.915245, 0” PlayerPos=“-323.57, 1569.91, -1962.33” PlayerVelocity=“0, 0, -0” />

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> Thread 0×6548 <—

—> Trace <—
Pc:00d3aed3 Fr:3b53faf0 Rt:00840040 Arg:3df67c7a 3b53fc54 1c54f2c0 3b53fd98
Pc:00840040 Fr:3b53fc5c Rt:0080ab0f Arg:3c6559af 3b53fd98 3b53fd10 3b53fd04
Pc:0080ab0f Fr:3b53fd48 Rt:0080af7a Arg:3c6559af 4644c4d6 3b53fda4 3b53fdb0
Pc:0080af7a Fr:3b53fd64 Rt:0042ead5 Arg:3c6559af 3b53fd98 3b53fda4 3b53fdb0
Pc:0042ead5 Fr:3b53fdc8 Rt:0041d0ac Arg:3c6559af 00000000 00000001 03e3d800
Pc:0041d0ac Fr:3b53fde4 Rt:0041650d Arg:3c6559af 00000000 0000000f 00000008
Pc:0041650d Fr:3b53fe18 Rt:00413197 Arg:072c279c 3b53fe74 0000000c 3c6559af
Pc:00413197 Fr:3b53fe38 Rt:0041687f Arg:3c6559af 00b4de7f 03e3e5f8 03e3e1d0
Pc:0041687f Fr:3b53fe80 Rt:00b4a27f Arg:03e3e1d0 03e3e224 072c2790 00000008
Pc:00b4a27f Fr:3b53feec Rt:00b4a5d9 Arg:3e94fe66 00000001 14f2f62d 036d6198
Pc:00b4a5d9 Fr:3b53ff24 Rt:00b4a6af Arg:00000000 040424d0 006e1f3f 00000000
Pc:00b4a6af Fr:3b53ff44 Rt:0094e8fd Arg:040424d0 3e94fe3e 00000000 036d6198
Pc:0094e8fd Fr:3b53ff7c Rt:0094e9a5 Arg:00000000 3b53ff94 7716336a 036d6198
Pc:0094e9a5 Fr:3b53ff88 Rt:7716336a Arg:036d6198 3b53ffd4 77a39f72 036d6198
Pc:7716336a Fr:3b53ff94 Rt:77a39f72 Arg:036d6198 580c3725 00000000 00000000
Pc:77a39f72 Fr:3b53ffd4 Rt:77a39f45 Arg:0094e923 036d6198 00000000 00000000
Pc:77a39f45 Fr:3b53ffec Rt:00000000 Arg:0094e923 036d6198 00000000 00000000

—> Thread registers <—
eax=1c542132 ebx=1daed5c0 ecx=3b53fad8 edx=1c54e758 esi=1c54e6c0 edi=1c54e710
eip=00d3aed3 esp=3b53fad0 ebp=3b53faf0
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00210202

eax-32 1C542110 013f2870 013f2860 00000009 00000002
eax-16 1C542120 23782585 1c5420d4 1c542160 0e6e38e4
eax 0 1C542130 0e6e38c9 300f12e2 1c534000 00000004
eax
16 1C542140 00000000 00000000 00000004 00000000
eax+32 1C542150 00000000 00000000 00000050 1c542108
eax+48 1C542160 013f2870 013f2860 0000000a 00000002
ebx-32 1DAED5A0 00000040 0000000c 00000006 41400000
ebx-16 1DAED5B0 40c00000 01c00000 00000010 1daed588
ebx 0 1DAED5C0 1c54f2c0 00000000 00000040 1daed5b8
ebx
16 1DAED5D0 0000000d 1db8a200 00000003 00000003
ebx+32 1DAED5E0 00000002 1c54a7a0 1c54f2c0 00000001
ebx+48 1DAED5F0 0f37d444 3f4f1bbd 00000000 3f167918
ecx-32 3B53FAB8 448ad16b c55c84f9 3b53faf0 00d3ae83
ecx-16 3B53FAC8 4b50c66e 1daed5c0 1c54f2c0 1c54a7a0
ecx 0 3B53FAD8 c3a1c790 44c43cb6 4b50c66e 4841b522
ecx
16 3B53FAE8 00000009 448442f6 3b53fc5c 00840040
ecx+32 3B53FAF8 3df67c7a 3b53fc54 1c54f2c0 3b53fd98
ecx+48 3B53FB08 1a0422f0 00000000 00000000 00000000
edx-32 1C54E738 4631a378 c4dcff48 45b93738 c4df4dfb

Random Crashing

in Account & Technical Support

Posted by: Iplaytokill.1674

Iplaytokill.1674

edx-16 1C54E748 44faeda0 44705c04 c40e5338 43e4bec0
edx 0 1C54E758 c4b3434f 459f51aa 3f800000 3f800000
edx
16 1C54E768 00000100 1c54e708 00000000 00000000
edx+32 1C54E778 1c54f2c0 3f800308 1c54e798 1c550030
edx+48 1C54E788 1c54d144 1c54d135 1c54f2c0 3f800307
esi-32 1C54E6A0 00000000 00000000 00000000 00000000
esi-16 1C54E6B0 00000000 00000000 00000050 1c54e388
esi 0 1C54E6C0 0159862c c4b3434f c4df4dfb c54010c0
esi
16 1C54E6D0 468006a9 4649e39f 45476de6 0000000d
esi+32 1C54E6E0 1c54e710 0000000a 0000000a 00000020
esi+48 1C54E6F0 c54010c0 45476de6 00000000 44a07915
edi-32 1C54E6F0 c54010c0 45476de6 00000000 44a07915
edi-16 1C54E700 3f800000 00000000 00000060 1c54e6b8
edi 0 1C54E710 4573afe4 4623def2 45eed128 463fe162
edi
16 1C54E720 46464901 4649e39f 4679c6da 462766bd
edi+32 1C54E730 468006a9 45eb5737 4631a378 c4dcff48
edi+48 1C54E740 45b93738 c4df4dfb 44faeda0 44705c04

—> Code <—
00D3AEB3 dee2d9ee d8d2dfe0 dddaf6c4 417a04d9 …………Az..
00D3AEC3 caeb04dd dad9e8d9 5d08d945 fcd87638 ……..]..E..v8
00D3AED3 d95df0d9 45f0d9c0 deebd9ca d8d9dfe0 .]..E………..
00D3AEE3 f6c40175 04d9c9eb 04ddd9d9 e8d95df8 …u……….].
00D3AEF3 d94508d9 c0d945f8 d9c0deea d9c9d8db .E….E………
00D3AF03 dfe0ddda f6c40175 04ddd8eb 02ddd98b …….u……..

—> Stack <—
3B53FAD0 1c54f2c0 1c54a7a0 c3a1c790 44c43cb6 ..T…T……<.D
3B53FAE0 4b50c66e 4841b522 00000009 448442f6 n.PK".AH…..B.D
3B53FAF0 3b53fc5c 00840040 3df67c7a 3b53fc54 \.S;@…z|.=T.S;
3B53FB00 1c54f2c0 3b53fd98 1a0422f0 00000000 ..T…S;."……
3B53FB10 00000000 00000000 00000000 00000000 …………….
3B53FB20 00000000 00000000 00000000 00000000 …………….
3B53FB30 00000000 00000000 00000000 00000000 …………….
3B53FB40 00000000 00000000 00000000 00000006 …………….
3B53FB50 00000006 00000007 00000007 54442d18 ………….-DT

Random Crashing

in Account & Technical Support

Posted by: Iplaytokill.1674

Iplaytokill.1674

last part-
3B53FB60 400921fb 3b53fb8c 0096137c c3a1c790 .!...S;|....... 3B53FB70 44c43cb6 c399c790 44c63cb6 00000000 .&lt;.D.....&lt;.D.... 3B53FB80 00000000 00000000 00000000 00000000 ................ 3B53FB90 3f800000 00000000 00000000 41800000 ...?...........A 3B53FBA0 3f800000 00000000 3f800000 00000000 ...?.......?.... 3B53FBB0 00000000 41800000 3f800000 3f800000 .......A...?...? 3B53FBC0 00000000 00000000 00000000 c0674000 .............g.
3B53FBD0 006d1781 3b53fbdc 006d178f 3b53fc38 ..m…S;..m.8.S;
3B53FBE0 00d2f60d c33a0000 3b53fd98 0cb868c0 ……:…S;.h..
3B53FBF0 00000000 00000000 00000020 00000000 …….. …….
3B53FC00 00000008 3f800000 3f800000 06d17240 …….?…?r.. 3B53FC10 77a1fe89 76b00dfc 00000020 00000000 ...w...v ....... 3B53FC20 06d17240 1daed5c4 006de887 06c7fad8 @r........m..... 3B53FC30 0076d06e 0c1b8950 c5023435 00000000 n.v.P...54...... 3B53FC40 1daed5c4 c3a1c790 1c54f2c0 00000000 ..........T..... 3B53FC50 3f800000 3f800000 3e94fd1e 3b53fd48 ...?...?...&gt;H.S; 3B53FC60 0080ab0f 3c6559af 3b53fd98 3b53fd10 .....Ye&lt;..S;..S; 3B53FC70 3b53fd04 1c50d8c0 00000001 1a0422f0 ..S;..P......".. 3B53FC80 00000000 3b53fd1c 4571e41c 470aa045 ......S;..qEE..G 3B53FC90 c5d68c61 00000002 0c3b9bc0 00000000 a.........;..... 3B53FCA0 3f800000 3f800000 3b53fd70 3f800000 ...?...?p.S;...? 3B53FCB0 3b53fd70 0042e793 46330fe9 46c00000 p.S;..B...3F...F 3B53FCC0 00000001 0c3b9bc0 c34b69db 44a9727f ......;..iK..r.D 3B53FCD0 c5018e87 c34d4862 44a9d129 c50261d0 ....bHM.)..D.a.. 3B53FCE0 0000001c 06c7fac0 c5018e87 c337737b ............{s7. 3B53FCF0 44ab8a96 3f4f1bbd 00000000 3f167918 ...D..O?.....y.? 3B53FD00 0000001c c3a1c790 44c43cb6 c4fbde8a .........&lt;.D.... 3B53FD10 bf042ed4 3f513273 3e83271a bf042ed4 ....s2Q?.'.&gt;.... 3B53FD20 3f513273 3e83271a 1c50d8c0 00000000 s2Q?.'.&gt;..P..... 3B53FD30 1c51ab20 1c54a7a0 45c4c4d6 c309b0b7 .Q...T....E.... 3B53FD40 c0000000 40b8989a 3b53fd64 0080af7a .......d.S;z…
3B53FD50 3c6559af 4644c4d6 3b53fda4 3b53fdb0 .Ye<..DF..S;..S;
3B53FD60 0c3b9bc0 3b53fdc8 0042ead5 3c6559af ..;…S;..B..Ye<
3B53FD70 3b53fd98 3b53fda4 3b53fdb0 03e3d7f0 ..S;..S;..S;….
3B53FD80 012ec20c 00000000 00bbfbb5 017c28e0 ………….(|.
3B53FD90 017c28e0 3b53fdb4 c339de69 44a8ff7d .(|…S;i.9.}..D
3B53FDA0 c5023435 c3a1c790 44c43cb6 c4fbde8a 54…….<.D….
3B53FDB0 be0c1d15 3e5dbf98 bf777565 06d17240 ……]>euw.@r..
3B53FDC0 77a1fe89 3f5f66f3 3b53fde4 0041d0ac …w.f_?..S;..A.
3B53FDD0 3c6559af 00000000 00000001 03e3d800 .Ye<…………
3B53FDE0 03e3d800 3b53fe18 0041650d 3c6559af ……S;.eA..Ye<
3B53FDF0 00000000 0000000f 00000008 03e3d7f0 …………….
3B53FE00 047d8ef8 0072bb1e 0000000f 3c6559af ..}…r……Ye<
3B53FE10 3c6559af 3b53fe38 3b53fe38 00413197 .Ye<8.S;8.S;.1A.
3B53FE20 072c279c 3b53fe74 0000000c 3c6559af .‘,.t.S;…..Ye<
3B53FE30 3c75c28f 3c75c28f 3b53fe80 0041687f ..u<..u<..S;.hA.
3B53FE40 3c6559af 00b4de7f 03e3e5f8 03e3e1d0 .Ye<…………
3B53FE50 00000001 00000002 00000002 00000008 …………….
3B53FE60 3b53fe7c 03e3e5f8 00000001 03e3e4f4 |.S;…………
3B53FE70 00000000 072c279c 03e3e21d 00000000 …..’,………
3B53FE80 3b53feec 00b4a27f 03e3e1d0 03e3e224 ..S;……..$…
3B53FE90 072c2790 00000008 3b53fec0 03e3e5f8 .’,…….S;….
3B53FEA0 00000001 036d6198 00000000 76b03bf4 …..am……;.v
3B53FEB0 3e9e70ca 00000001 16db75c4 0000010f .p.>…..u……
3B53FEC0 0000000f 00000000 00000000 00000001 …………….

—> Error Logs <—
VerifyAccess failed or denied access with 0×80070716 – 1
Texture missing mip chain: 0×00ecaf

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×0fc6
Version = 9.18.0013.2723
Description = NVIDIA GeForce GTX 650
Compat = 0×00100800
VidMem = 4043 MB

Random Crashing

in Account & Technical Support

Posted by: Bartas.4908

Bartas.4908

Myself and many of my guildies started crashing constantly since last update.

I am playing on two different computers (internet is also from two different providers) and I can be sure that every 15-30 minutes the game will crash.

Proud member of [BOO]
Thief/Necro/Guardian/Mesmer/Elementalist of SFR EU

Random Crashing

in Account & Technical Support

Posted by: Replect.3407

Replect.3407

What kind of “crash” are you talking about? I mean, I haven’t been able to play much since the last patch, probably about 3-4 hours overall and I had a crash by myself about 1-2 hours ago while just standing in Sparkfly Fen with other players. My game screen freezed (so, I was able to TAB out of the game and there was everything fine) while sound was still working and I had the feeling that I was still able to move around, just not seeing it because my gw2 screen was frozen. Only thing worked after waiting if it starts working again was closing the game on the taskbar…
This was the first time ever for me concerning such a crash and there is no crash log in the ArenaNet.log concerning that…

(edited by Replect.3407)