Random Disconnects
Technical Support
Hi icymcfire – The issue that you are reporting may be due to a problem with the DNS provided by your Internet Service Provider (ISP). Please try the steps in the following link to override your current DNS settings and use Google’s Public DNS.
Using Google Public DNS
http://code.google.com/speed/public-dns/docs/using.html
Once done, please follow the steps below to clear the DNS cache.
1. Press and hold the Windows key and press the R key. This should bring up the “Run” dialogue box.
2. In that box, type “cmd” without the quotes, and click the “OK” button. A DOS window should open.
3. Enter the following command below and press enter: ipconfig /flushdns
This should clear your DNS cache. You may need to perform this command a few times.
Thanks Ashley.
I’ve tried this, and did manage to get around 20 mins (or more) of game time. It still lagged out however, and gave the following error code: (I will edit as I get more)
Network connection error.
3032:1002:3:4350:101
Please check your internet connection.
Edit: I’ve had this error a second time, after about 15 mins of game time. I tried flushing the dns cache again after the last crash to no avail.
Edit #2 Ok, so I’ve had the error another 2 times, each approximately 10 mins apart. At least the error code is consistent now.
(edited by icymcfire.5674)
That’s the problem I’ve been having. I can’t do anything meaningful in the game any more because I keep getting disconnected.
Ok.. so after having another crash, I’ve gotten the following error code:
14:4:5:919:101
I used task manager to create a dump file of the gw2.exe process, and tried to attach it, but for some reason the upload sticks at 0%. I can upload it to another site if it might give some insight?
Edit: I have attached the log that the game creates on a crash however, might be of some use.
Attachments:
(edited by icymcfire.5674)
And once again today, the disconnects continue. This time the code is:
58:11:5:504:101
Cannot connect to the login server…
Any help?
Had very few and random Dcs since start yet today logging in I was DCd 4 times in 10 mins. same as icymcfire…
network failed
(code 3032:1002:3:4350:101
(edited by VEGAS.8457)