Random crashing every 5min-1hr
For an individualized response, you can contact the Tech CS Team via the ‘Support’ link above/below and ‘Submit a Request’ for assistance.
For forum help, you can post the first part of the crash details accessed via the ‘Show Details’ on the crash report window.
Good luck.
I sent in a few tickets a week ago and have yet to here back
If you have submitted more than one ticket for this issue, you need to close all tickets but the original, and only update the original. Submitting duplicate tickets will slow down the process and send you to the back of the queue.
Submitting bug reports in-game will garner no response, as indicated on the ‘Bug Report’ window. Submitting crash reports will garner no response, as well.
If it has been more than 72 hours, you can post the number of the original ticket in the Sticky above, ‘Tickets for Review’.
Good luck.
So as i figired should expect no response and 0 solution like all the other people who have posted about it.
Again, if you desire a response, you will need to contact the Customer Support Team. Not the QA Team.
Up to you.
Im talking to the support team and not seeming to be going anywhere i juat wanna play the game
Its funny to think that an incharge answer the other question, but no questions like this one. I know you are reading this. i waited for like 2 hours afk in teq to be disconnected 3 times when the teq arrives with those error codes blah blah blah, and not even one word of information or advice? The problem keeps on occuring for 4 days now since the rollback!
Pretty much im getting kicked out of dungeon fractal groups cant do zones or bosses or just play getting kicked many times per hour same errors. The best i can get is update drives repair game run on low in a small 720 480 window.
No coder help no real answers. I just want to enjoy the game