Rattling Noises

Rattling Noises

in Account & Technical Support

Posted by: Lancaeron.1524

Lancaeron.1524

Hello! I’m having a problem, ever since I logged into the game, this morning, where instead of background music, ambient sounds, and dialogue voiceovers, I get a rattling sound, as if the game were about to crash. It doesn’t matter if I’m selecting a character, from the character selection screen, or fully in-game. Is this a technical issue, or a game issue? I feel this problem falls under both sections. I never had this problem before, until today.

Rattling Noises

in Account & Technical Support

Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Hi Lancaeron,

I’d like to generate a Guild Wars 2 log of exactly what’s going on when this issue occurs:

1. Navigate to your Guild Wars 2 installation folder.

2. Right-click on Gw2.exe and select Create Shortcut.

3. Rename this shortcut to Guild Wars 2 Log.

4. Right-click on this shortcut and select Properties.

5. Edit the Target line to include -log at the end.

Note: Please make sure -log is outside of the quotes and that there is a space between the path and the hyphen.

Correctly Formatted Example: “C:\Games\Guild Wars 2\Gw2.exe” -log
Incorrectly Formatted Example: “C:\Games\Guild Wars 2\Gw2.exe -log”
Incorrectly Formatted Example: “C:\Games\Guild Wars 2\Gw2.exe”-log

6. Once completed, click OK to save your changes.

If you get an error trying to save, your target line may not have the correct format. Please try step 5 again.

7. Double-click Guild Wars 2 Log to start Guild Wars 2 and have it generate the log.

Once completed, check the Guild Wars 2 folder in your Documents folder for a Gw2.log file.

Once you’ve done this, go ahead and attach the file to this thread.

Rattling Noises

in Account & Technical Support

Posted by: Lancaeron.1524

Lancaeron.1524

Here is my log, and it says stuff about models/graphics, but nothing about sound. I know it isn’t my sound card, because I’ve had the same exact sound card, since the first BWE, back in April.

Attachments: