Hello Anet tech team and players:
This is in response to Ebon’s Freezing/Crashing thread and the other threads from players experiencing a couple minutes of gameplay, the screen then freezing or going black/blue, continued game sound for a sec or two, and the game crashing, with sometimes the only way of getting access back to your computer being a hard reset.
I had this problem this morning and was able to narrow it down to Windows 7/Windows Update trying and failing to install a new Nvidia driver. Look at your Windows Update log to see if you have a failed Nvidia update. Windows has a bit of a reputation of sometimes not always installing drivers correctly. So I went to Nvidia’s site and manually downloaded and installed the newest driver. Now the game runs perfectly fine again.
Please anyone experiencing this or similar issues give this a shot, especially if you’re running Windows 7 and are using Nvidia video cards.
Hope this helps!
Not affiliated with ArenaNet or NCSOFT. No support is provided.
All assets, page layout, visual style belong to ArenaNet and are used solely to replicate the original design and preserve the original look and feel.
Contact /u/e-scrape-artist on reddit if you encounter a bug.