Hey, Pretty much the title; my redeem button for redeeming a 2000 gem card is grayed out.
I’ve checked to see if I’ve entered the code correctly, yes i have. My code has no space or special characters either; so it’s not that.
You can contact the CS Team for assistance. Top of Page – Support – Submit a Request.
Good luck.
Hello!
Inculpatus cedo is correct. For a case like this, it would be best to contact our wonderful customer support team so they can look into why the code is not applying on the account for you.
Not affiliated with ArenaNet or NCSOFT. No support is provided.
All assets, page layout, visual style belong to ArenaNet and are used solely to replicate the original design and preserve the original look and feel.
Contact /u/e-scrape-artist on reddit if you encounter a bug.