Ref# 120911-001062
ArenaNet Communications Manager
You’ve submitted a ticket. Please wait for a response.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
That did not answer my question at all. I was asking if the suspensions message you get trying to log in is generic or would it say you have been suspended for 72 hours…
Also if I were to buy another serial from your website would I be able to get a reimbursement on the first copy when you finaly unblock it? Or is this out of the question?
From what I have read, those who had their accounts compromised would see a message saying their accounts were permanently blocked / suspended / banned. The word “permanent” is key here.
If your suspension is for 72 hours, you probably did something you shouldn’t have done.
They disabled my support account. GJ Anet……………………………..
I only submitted one ticket too.