Guild Wars 2

Every time I go to do the ‘Remembering Scarlet’s War’ personal story to play the cinematic, my game freezes and I have to force close the application. I know this isn’t a cinematic issue as I played through a dungeon with cut scenes last night and there have been no client changes since then. Is anyone else having this problem? Does anyone know a fix?

I see this problem as well …. GTX770, auto-detected settings.

EDIT: Could this be caused by the 1 file missing I have as noted in another thread?
https://forum-en.gw2archive.eu/forum/support/support/1-File-Remaining-2

Well, one of my machines was finally able to download this file and lo and behold the cinematic now works!