Repetitive Crash Error

Repetitive Crash Error

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Posted by: Sinthoras.2745

Sinthoras.2745

Q:

Hello, I have recently been getting a very annoying crash bug/error/thingy with Guild Wars 2.
I hav recently clean installed windows 7 64bit and I have up to date drivers.
These are my system specs:

Operating System
Microsoft Windows 7 Professional 64-bit SP1
CPU
AMD Phenom II X4 850 29 °C
Propus 45nm Technology
RAM
4.00 GB Single-Channel DDR3 @ 401MHz (6-6-6-15)
Motherboard
ASRock N68C-S UCC (CPUSocket) 35 °C
Graphics
HP L1955 (1280×1024@60Hz)
AMD Radeon HD 6450 (ASUStek Computer Inc)
Hard Drives
932GB Hitachi HDS721010CLA SCSI Disk Device (ATA)
Optical Drives
TSSTcorp CDDVDW SH-222AB SCSI CdRom Device
Audio
Logitech G35 Headset

This is the crash error I get while playing:

—> Crash <—
Assertion: Model 0×005a15: Bad bone constraint transform on bone(bone:Tail1346), flags(101), animated(true)
File: ..\..\..\Engine\Model\ModelBoneConstraints.cpp(562)
App: Gw2.exe
Pid: 1732
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 16419
When: 2013-01-06T19:34:54Z
Uptime: 0 days 0:06:20
Flags: 0

I can play for maybe 10-15 mins before crashing and when it exits Internet explorer bugs out and starts flashing and graphics bending so I have to restart.

Any help would be much appreciated

Repetitive Crash Error

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

things to try
downgrade to catalyst 12.4
uninstall and display link driver (if you have one)

there has been crashes linked to those G35 headset drivers.

Repetitive Crash Error

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Posted by: Sinthoras.2745

Sinthoras.2745

I will try both of these things, thank you so much for the quick reply
:)

Repetitive Crash Error

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Posted by: Adexo.4196

Adexo.4196

I’ve got the same error every time I’m in fractals, while killing Legendary Imbued Shaman. So annoying

Repetitive Crash Error

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Posted by: Sinthoras.2745

Sinthoras.2745

I can’t seem to uninstall the current version of Catalyst?

Repetitive Crash Error

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

Under system settings, click advanced settings
click the hardware tab
click the device installation settings button

set “Never install software from windows update” and then run the uninstaller from programs and settings again.

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Posted by: Sinthoras.2745

Sinthoras.2745

I have installed 12.4, made no difference, I shall try my headphone drivers now but if it is the headphones it will be a big inconvenience.

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Posted by: Adexo.4196

Adexo.4196

I’m not using any G35 headset drivers and I’m still getting this error.

Anyway, here’s my error and system spec:

—> Crash <—
Assertion: Model 0×07ceba: Bad bone constraint transform on bone(bone:sim0930), flags(5), animated(false)
File: ..\..\..\Engine\Model\ModelBoneConstraints.cpp(562)
App: Gw2.exe
Pid: 5040
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 16458
When: 2013-01-12T17:50:45Z 2013-01-12T18:50:45+01:00
Uptime: 0 days 2:55:38
Flags: 0

System Spec:

Operating System
Microsoft Windows 8 Pro 64-bit
CPU
Intel® Core™2 CPU 4400 @ 2.00GHz 2.00GHz
RAM
4.00 GB DDR3
Motherboard
Asus P5P41T LE
Graphics
NVIDIA GeForce 550 Ti

(edited by Adexo.4196)

Repetitive Crash Error

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Posted by: Sinthoras.2745

Sinthoras.2745

I had to upgrade back to Catalyst 12.10 as 12.4 was crashing my computer every hour or so.

Repetitive Crash Error

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Posted by: Sinthoras.2745

Sinthoras.2745

Windows 8? Does gw2 support that yet?

Repetitive Crash Error

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

Catalyst 13.1 will be out later (if its not already) which includes all the fixes from 12.11 beta.

including some nice performance improvements for GW2

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Posted by: Sinthoras.2745

Sinthoras.2745

Excellent, I have no problems with performance, I run a steady 30fps but I still crash.

Repetitive Crash Error

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

Sinthoras, have you tested another graphics card in your system?

all that random bugged geometry that occurs after the crash sounds so much like a faulty video card.

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Posted by: Sinthoras.2745

Sinthoras.2745

This graphics card has been fine on a lot of games, I do not have another graphics card apart from the crappy built in Nvidia that I no longer have drivers for.
Is there a way to test the integrity of the graphics card?

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Posted by: Sinthoras.2745

Sinthoras.2745

And I do not think putting another 4gb RAM in would improve the crashing?

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Posted by: Adexo.4196

Adexo.4196

Windows 8? Does gw2 support that yet?

Well, I’m using it and it’s working fine. Only this little crashing issue in fractals is irritating.

Repetitive Crash Error

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Posted by: Sinthoras.2745

Sinthoras.2745

I downloaded Catalyst 13.1 and it still crashed, this was the error

  • Crash <—*
    Assertion: fabs(upMag – 1.0f) < 0.01f
    File: ..\..\..\Engine\Gr\GrTrans.cpp(1431)
    App: Gw2.exe
    Pid: 1576
    Cmdline:
    BaseAddr: 00400000
    ProgramId: 101
    Build: 16458
    When: 2013-01-18T16:13:14Z
    Uptime: 0 days 1:05:42
    Flags: 0

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Posted by: Sinthoras.2745

Sinthoras.2745

Oh joy I got a bsod this morning

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8004FC6028
BCP3: 00000000B434A000
BCP4: 000000009B000135
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011913-30796-01.dmp
C:\Users\user\AppData\Local\Temp\WER-39375-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

your error is 0×00000124 which indicates faulty cpu cache or system memory, or a faulty FILTER driver operating on the harddrives.

i would be able to get more information from the error if you uploaded the minidump.

(edited by Squall Leonhart.2075)

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Posted by: Sinthoras.2745

Sinthoras.2745

How can I upload the minidump, I have found it but I dont know how to upload.

Repetitive Crash Error

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Posted by: Sinthoras.2745

Sinthoras.2745

For some people Underclocking something worked, is it the CPU, GPU or graphics card

Repetitive Crash Error

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Posted by: Sinthoras.2745

Sinthoras.2745

I am going to buy a new nvidia graphics card and see if it fixes it

Repetitive Crash Error

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Posted by: ishotgunzi.7841

ishotgunzi.7841

sinthoras did a new graphics card fix the problem u have because im having the same problem..