Reporting Account Sellers

Reporting Account Sellers

in Account & Technical Support

Posted by: Hardik.9241

Hardik.9241

Q:

How do I report in-game or via email accounts that have been sold by people for real money trading(RMT)?

Reporting Account Sellers

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

A:

You can submit a support ticket with any evidence you have. The support link is at the top of the page.

The Burninator

Reporting Account Sellers

in Account & Technical Support

Posted by: Hardik.9241

Hardik.9241

But what topic of the support ticket do I select? As there is none pertaining to such issues.

Reporting Account Sellers

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

It does not matter a whole lot as support will sort it out but for the first drop down menu I would suggest “In game issue”.

The Burninator

Reporting Account Sellers

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Use ‘In-game Issue’; it doesn’t really matter, that just routes the ticket to the team most likely to know the answers. If the team doesn’t know the answer/have the tools to assist, they will route it to the team/specialist that does.

Once you choose an option, a field will appear where you can explain exactly what you want to report/seek assistance with.

Good luck.