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Posted by: BlueSea.6217

BlueSea.6217

“Deep blue heart” of the account under pink equipment in the production process, the original product as “[Vision Crystal]”, wrong to “[Lesser Vision Crystal]”. Does the material or can be returned directly to help change the [Vision Crystal]? Thank you! Waiting for a reply! My e-mail for your account contact information. Also my English is poor, I do not know whether the administrator can read …… hold Him!

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Posted by: Astral Projections.7320

Astral Projections.7320

You need to contact support for something like this. To make a ticket go to the top of this page. Support. Then at top right of the page, Submit a request.

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Posted by: Berelious.3290

Berelious.3290

I’d also like to add that support has personnel that speak various languages. Don’t be afraid to submit your ticket in your own language.

Corwin Grimjaw: Guardian (80)
Yak’s Bend Server
Crimethink [ct]

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

I’d also like to add that support has personnel that speak various languages. Don’t be afraid to submit your ticket in your own language.

Just to be clear, we have agents who are fluent in English, French, German, and Spanish. If you submit a ticket in another language, we might not be able to assist you. So we ask that players please submit in any of those four languages.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet