Guild Wars 2

Hi, i would like a refund after buying HoT ultimate.

You will need to contact support.
https://help.guildwars2.com/anonymous_requests/new

Another way to request a refund is to Submit a Ticket:
You’ll end up at the same screen so actually it’s the same way :-)
On this page in the upper menu: Click on “SUPPORT”
Next screen: Click on “Submit a request”
Follow the prompts.
You will need to know the code you were given for HOT

Here is some information I received about refunds:
Response from GW2 Response Team:
Oct 24, 2015

We can look into refunding your Guild Wars 2 purchase. Please note that the code that you are requesting a refund for will be permanently disabled. If you registered the code, all features, including game access, will be removed. If you haven’t used the code, the code cannot be registered.

If you understand and agree to the terms of the refund stated above, please reply with the following information below so that we may begin the refund process:

• Your Guild Wars 2 purchase Order Number provided in the receipt of the purchase(s)
• The e-mail address you used when making the purchase
• If PayPal® was used: the invoice ID from your PayPal® payment history
• If online banking was used, please make sure that you are contacting us from the e-mail address used to make the purchase

Note: Paysafecard purchases cannot be refunded under any circumstances. If your game purchase was not made from our website, please contact the retailer you purchased the game from to inquire of a refund. It is not possible for us to refund a purchase made from another retailer. Additionally, we are only able to refund purchases from our website that were made within the last 30 days.