Screen Randomly Enters Power Saving Mode

Screen Randomly Enters Power Saving Mode

in Account & Technical Support

Posted by: AAeriaM.7045

AAeriaM.7045

Just like the title says, this problem has been ongoing for a few months now, ever since I installed an NVIDIA GeForce GTX 750 Ti. It happens more in certain areas, most noticeably in Dry Top. Normally it goes like this

- Game freezes, everything but the sound stops. Lasts roughly 5 seconds
- Screen goes into power saving mode anywhere from 5 to 20 seconds long
- Image pops back onto the screen and after 2-3 seconds the freezing stops and I’m back in the game

Very rarely it’ll happen multiple times in a row where the monitor just flickers between the last image and power saving mode and even more rarely, the game crashes and the only way to fix it is a hard restart. I should note that this doesn’t happen virtually at all on any of my other games, the only exception being Assassin’s Creed IV and I don’t have any FPS issues unless I’m in a giant wvw zerg or fighting a world boss. I’m tempted to say that it’s a driver issue but I’ve already tried uninstalling and reinstalling the latest drivers. My next best guess would be to either install some older, more stable drivers or to fiddle around with settings in the NVIDIA control panel and see if something in there is causing this issue.

Screen Randomly Enters Power Saving Mode

in Account & Technical Support

Posted by: abomally.2694

abomally.2694

It’s a hardware problem.

What power supply do you have?

Screen Randomly Enters Power Saving Mode

in Account & Technical Support

Posted by: Beldin.5498

Beldin.5498

My next best guess would be to either install some older, more stable drivers

^ This is what i always had to do when i had an NVidia card.

The blackscreen is maybe the Driver Recovery when the driver crashes and instead of
a bluescreen only the driver stops for a while and resets then.

http://http.developer.nvidia.com/NsightVisualStudio/2.2/Documentation/UserGuide/HTML/Content/Timeout_Detection_Recovery.htm

EVERY MMO is awesome until it is released then its unfinished. A month after release it just sucks.
Best MMOs are the ones that never make it. Therefore Stargate Online wins.

Screen Randomly Enters Power Saving Mode

in Account & Technical Support

Posted by: abomally.2694

abomally.2694

The driver isn’t crashing for no reason. Usually, this indicates a hardware problem, although (on rare occasions) it could be a corrupted driver install or damaged OS. Neither of those things will occur if all the hardware is working properly.

Also, the OP said that this started when he upgraded his video card. I don’t know what card he had before, but this card probably requires significantly more power to operate (correctly) than his previous card.

This is why I want to know [specifically] what power supply he has. If his PS can’t supply enough power to the new card, it would certainly crash.

Screen Randomly Enters Power Saving Mode

in Account & Technical Support

Posted by: AAeriaM.7045

AAeriaM.7045

Thanks for the posts back my power supply, if I’m reading it correctly, is a 400 watt source. I don’t know if it is the power supply source just because this problem only occurs at certain points in a game. In GW2, it’s in Dry Top. When I play AC4 the problem only happens when I first launch the game but it runs without any sort of errors on medium-high graphics.

I’m tempted to think that it is a hardware problem, While looking at the connector pins for my monitor to the graphics card, one of the pins is slightly bent. It straightens out once I plug it into the tower; however, I have no idea if that is the source of the issue or not.

Screen Randomly Enters Power Saving Mode

in Account & Technical Support

Posted by: AAeriaM.7045

AAeriaM.7045

If it is a hardware issue, what are some things I should be looking at specifically? If it is a driver issue, I suppose the only solution would be to try and find more stable drivers.