Screen flickers and Guild Wars 2 doesn't open

Screen flickers and Guild Wars 2 doesn't open

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Posted by: rradiant.3491

rradiant.3491

So, I just tried to open the gw2.exe thing and it goes through the process of loading, but when it finishes and I click Play, it closes (like normal) but the screen flickers like a dozen times, and then just never opens (totally NOT normal).

This has never happened before, and I found a forum here that seemed to have the same problem, but it was many months ago, and none of the methods work for me now.

My laptop shouldn’t be the problem, as it’s a nice Alienware I just got a couple months ago.

Really, the only thing I had done differently was last week I had set up a dual-monitor system, and yesterday is the first time I had tried to open Guild Wars 2 with it connected (which is the time that this started happening).

So with that in mind, I tried all of the methods in the above-linked forum again (without my laptop connected to my monitors), and yet it still doesn’t work.

:(

please help meeeeeee

Screen flickers and Guild Wars 2 doesn't open

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Posted by: Ashleymooh.5091

Ashleymooh.5091

same problem here , but i just get a white screen and a little square pops up and says “game client not responding” server maintenance maybe ?

Screen flickers and Guild Wars 2 doesn't open

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Posted by: Kyllaa.1385

Kyllaa.1385

Without knowing anything about your system, you may want to verify your settings under your graphic card controller program. And double check your drivers are up to date.

The local.dat fix “should” have helped with your issue considering the nature of it. Sometimes gw2 tries to apply one set of settings to a different display and… Crash, local.dat stores those settings.

Could you check to see if there are any recent crashes to your crash log, called arenanet.log, this is under the same folder as your local.dat (my documents/guild wars 2). If there are recent crashes listed, please export that file as a .txt and attach it using more posting & formatting options below.

Screen flickers and Guild Wars 2 doesn't open

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Posted by: rradiant.3491

rradiant.3491

@Kyllaa.1385

I updated my drivers earlier today and reset my laptop, but it didn’t do very much to change the situation /:

If anything, the screen might flicker a few less times but the result is still the same: The first small GW2 screen with the “Play” button still disappears after I click Play without opening the actual game window.

As for the crash log, the only thing I could find under the Documents/guildwars2 file (besides the music folder and the Local.dat file) was the .txt file I linked below, but I’m pretty sure that is from the Local.dat “fix”.

Also, thanks for helping out! I really appreciate your input, as I did not think to update my drivers before.

Attachments:

Screen flickers and Guild Wars 2 doesn't open

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Posted by: rradiant.3491

rradiant.3491

Also, I just tried opening the game with my Firewall turned off, but that didn’t change anything.

Screen flickers and Guild Wars 2 doesn't open

in Account & Technical Support

Posted by: Kyllaa.1385

Kyllaa.1385

Could you post your actual system specs plus OS version?

It might be beneficial to try running msconfig, disable all startup programs, restart comp, test gw2. If it succeeds, it’s time to figure out what program(s) is/are conflicting with gw2. You can re-enable them after depending on your findings. Remember to restart.

Screen flickers and Guild Wars 2 doesn't open

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Posted by: rradiant.3491

rradiant.3491

I am running a windows 7 Home Premium 64-bit Operating System.

These are my system specs:

Processor: Intel® Core™ i7-3630QM @ 2.4GHz
RAM: 16.0 GB
Version: DirectX 11
Graphics Chip: Intel® HD Graphics 4000 (with Approx. 1696 MB of Total memory)
Current Display: 1920×1200 (32-bit) (60Hz)

Is that the information you were looking for? Let me know if there is any other information I can supply that would be helpful, or if I said any of that wrong. Thanks!

Screen flickers and Guild Wars 2 doesn't open

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Posted by: rradiant.3491

rradiant.3491

Right now, I’m re installing the game, so after that’s done and it’s still weirdly not opening, I’ll try your suggestion to see if there is a program interfering with GW2.

Screen flickers and Guild Wars 2 doesn't open

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Posted by: rradiant.3491

rradiant.3491

After reinstalling the game, disabling all startup programs in the MSCONFIG window, and restarting, the results are the same /:

So we can safely assume there are no programs interfering with the game’s start-up.

What else could be the problem? It couldn’t possibly be anything with my internet connection.

Screen flickers and Guild Wars 2 doesn't open

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Posted by: rradiant.3491

rradiant.3491

Okay so update:

I thought perhaps this might not be GW2-related, so I redownloaded my old steam account and redownloaded Skyrim. When I tried to open it I got a black screen with the following message in a white box on top:

“Failed to initialize renderer.
Unknown error creating the renderer.”

Does anyone know what this means?
Could this be impacting my ability to open GW2?

I also attached a snapshot of the error window below.

Attachments:

Screen flickers and Guild Wars 2 doesn't open

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Posted by: Kyllaa.1385

Kyllaa.1385

This is going to sound odd, have you tried loading gw2 through steam?

Another player mentioned this helped him.

Will do some thinking on the issue that you just posted and try to think if there is a connection, or maybe someone else will have some thoughts.

Thank you for continuing to update.