Seeing mail ingame instead of displayname?

Seeing mail ingame instead of displayname?

in Account & Technical Support

Posted by: Khenzy.9348

Khenzy.9348

How can I change this, as soon as possible? And why is this happening? My display name is Khenzy as clearly seen on this forum. Instead of Khenzy.9348 I’m seeing my mail, this needs to change now.

Thanks for reading.

PS: I don’t know if this is the propper section, my apologies if not.

Seeing mail ingame instead of displayname?

in Account & Technical Support

Posted by: Ellieanna.5027

Ellieanna.5027

If you look, you are Khenzy.9348. Just like I’m Ellieanna.5027. Everyone has a number at the end. While its possible you also have a character with that name, if you aren’t online or on a different toon or the person has you in their friends list, seeing your account id is correct.

I’m a Moose, a ginger moose even.

Seeing mail ingame instead of displayname?

in Account & Technical Support

Posted by: Khenzy.9348

Khenzy.9348

Thanks for answering Ellieanna, but you got that wrong. What I’m referring is that I’m actually seeing my E-mail ( ex. abcd@xyz.com) instead of my account id which is Khenzy.9348.

I don’t really know if it’s been better undestood this way.

Seeing mail ingame instead of displayname?

in Account & Technical Support

Posted by: Ellieanna.5027

Ellieanna.5027

Yes. That makes a huge difference. It’s a bug where you see your email. Others cannot see your email. It’s been posted before and they are trying to fix it, but so far it’s been confirmed only you see your email.

I’m a Moose, a ginger moose even.

Seeing mail ingame instead of displayname?

in Account & Technical Support

Posted by: Olof.7512

Olof.7512

Seeing mail ingame instead of displayname?

in Account & Technical Support

Posted by: CC Eva.6742

CC Eva.6742

Community Coordinator

Hello everyone.

Please, go and check Olof´s link as this issue has been already acknowledged by the team. Thanks!