Sent in a support ticket 7 days ago..

Sent in a support ticket 7 days ago..

in Account & Technical Support

Posted by: Fury.6281

Fury.6281

Still no response.. All I have had were automated messages saying they hope to get to me soon! I know you guys must be busy, but really this is frustrating…

This was the last response, 2 days ago.

“Hello,

It’s been several days since you submitted your ticket, and we are very sorry that you have not heard back from an agent! The delay may have been related to high ticket volume, or it’s possible that the issue you wrote about is complex and has taken extra time to research. In either case, we want to apologize for the delay in getting back to you.

We’re going to flag your ticket to try to speed up the process of review and resolution. Thanks for your patience and we look forward to helping you very soon."

Sent in a support ticket 7 days ago..

in Account & Technical Support

Posted by: Behellagh.1468

Behellagh.1468

And the players here in the tech support board is suppose to do what for you?

We are heroes. This is what we do!

RIP City of Heroes

(edited by Behellagh.1468)