Guild Wars 2

There’s already a network lag thread, and it’s getting jack-all response from the mods. So, here’s another thread, in the hopes that somebody notices.

Ability lag, rubberbanding, animation hanging, the works. This happens regularly when I’m soloing, but gets exponentially worse, the higher number of players that are active in the area.

I literally cannot participate in dynamic events, because the action on the screen will hang for 10+ seconds at a time before doing a speedup to catch up to the server. I haven’t even entered WvW for days, because the same issue is turned up to 11 during sieges.

This problem was not present when the game first launched, but started showing up sporadically during combat situations a couple weeks ago, hanging for only a fraction of a second or so… not game-breaking, but still annoying. Since then, it’s gotten progressively worse, and is turning the game into something that’s nearly unplayable.

Here is the tracert I ran earlier today:

Tracing route to www.guildwars2.com [64.25.40.16]
over a maximum of 30 hops:
1 <1 ms 1 ms 1 ms home [192.168.1.254]
2 77 ms 72 ms 68 ms adsl-68-127-95-254.dsl.frsn02.pacbell.net [68.12
7.95.254]
3 85 ms 88 ms 88 ms dist1-vlan50.frsn02.pbi.net [66.122.172.2]
4 76 ms 68 ms 68 ms 151.164.189.12
5 107 ms 109 ms 101 ms gar23.sffca.ip.att.net [12.122.114.5]
6 108 ms 109 ms 105 ms 192.205.32.210
7 111 ms 107 ms 121 ms vlan90.csw4.SanJose1.Level3.net [4.69.152.254]
8 107 ms 95 ms 94 ms ae-91-91.ebr1.SanJose1.Level3.net [4.69.153.13]
9 100 ms 113 ms 103 ms ae-5-5.ebr1.SanJose5.Level3.net [4.69.148.137]
10 106 ms 105 ms 99 ms ae-1-100.ebr2.SanJose5.Level3.net [4.69.148.110]
11 120 ms 121 ms 109 ms ae-6-6.ebr2.LosAngeles1.Level3.net [4.69.148.201
]
12 130 ms 139 ms 157 ms ae-3-3.ebr3.Dallas1.Level3.net [4.69.132.78]
13 148 ms 154 ms 137 ms ae-63-63.csw1.Dallas1.Level3.net [4.69.151.133]
14 118 ms 133 ms 149 ms ae-1-60.edge2.Dallas1.Level3.net [4.69.145.11]
15 154 ms 141 ms 135 ms 4.59.197.34
16 135 ms 135 ms 144 ms 64.25.32.9
17 143 ms 131 ms 135 ms 64.25.32.26
18 138 ms 154 ms 151 ms 64.25.32.82
19 127 ms 138 ms 152 ms 64.25.40.16
Trace complete.

I don’t know if the problem is on my side, or Anet’s side, but if I can’t get some sort of word from somebody soon, and the issue doesn’t disappear, I’m likely to just quit playing altogether.

Did you post your dxdiag or gameadvisor txt file already? Are you also using wifi?

I don’t know what that is, and no I am not using wifi.

Check https://forum-en.gw2archive.eu/forum/support/tech/How-to-Submit-a-Technical-Support-Ticket-2/first#post3957 you can attach the txt file here. Have you also tried port forwarding ?

Yes, I’ve tried port forwarding.

Also note that this issue only surfaced a couple weeks ago.

I’m putting in a ticket right now, but I’m having a problem with one part. The link you gave says to add Arenanet.log to the ticket, but I can’t find a file by that name. The only file in that folder is called local.dat.

The GuildWars2.txt file can be found on your desktop. It seems it’s the default file destination. You can also attach that file here so others can check your Computer specs and connection (You can delete some personal info if you want).

I’m not talking about the txt file, I’m talking about the file named Arenanet.log, as I said in my last post.

Since the page you linked says:

We also need a file from your “Documents” folder containing vital information about how your Guild Wars 2 client is functioning. To obtain this file:

1. Click the “Start Menu” and select “Documents.”
2. Locate the folder “Guild Wars 2” and double click it.
3. Locate the file “Arenanet.log” and attach that, along with your “Guild Wars Test.txt” file to your ticket for review.

The arenanet.log files are logs for crashes. You won’t see them if you don’t get any GW2 related crashes.

oh, well nevermind then