Several Issues.

Several Issues.

in Account & Technical Support

Posted by: Designated Orator.6725

Designated Orator.6725

Q:

I recently updated to Win10 from Win8.1(around the 21st/22nd of this month) and I haven’t been able to play the game properly. My system is up to date, latest drivers for gpu and for my system like my chipset, my bios are up to date etc etc etc (I’m mentioning this because someone else posted a similar problem and a comment said to make sure it was all up to date). To play the game I have to window down before the map loads, otherwise it freezes up and I can’t map in. If I don’t window down and it freezes up/doesn’t load then I have to hit the power button then click the running GW2 task. Often it gives me an error code, at other times I can play fine except that I have to constantly window down before the map load screen finalizes. I’m really stuck because I’ve explored every option from repairing the client, trying the command line of using \ port 80, uninstalling and reinstalling, disabling firewall, my router, my hardware. I used the portchecker and it told me that the required ports used for GW2 TCP ports 80, 443, and 6112 are closed/can’t connect to them. (I’m unfamiliar with this area). Is this because I updated to win 10?

Can anyone at all offer some insight as to how to proceed with this?

System:
4th gen i7 2.50 ghz
64bit
gtx 860m
Win10

I’ve gotten error codes
=42:1000:7006:1230:101
Then it went away. The most frequent error code now is
=7:11:3:191:101

Several Issues.

in Account & Technical Support

Posted by: Feirlista Xv.1425

Feirlista Xv.1425

These are network error codes usually do to connection issues. I know you said you updated all your drivers but did you check for latest Ethernet drivers?

Opinions are like ______ everyone has one I could
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Several Issues.

in Account & Technical Support

Posted by: Designated Orator.6725

Designated Orator.6725

Yeah everything is up to date.

Several Issues.

in Account & Technical Support

Posted by: NilSatis.6720

NilSatis.6720

Problem is gw2. Alongside Windows 10 and Nvidia Laptop drivers. The error codes are unrelated afaik, but the map hanging on loading is due to this bug generated after a GW" patch around the time of the November Windows 10 update. Please contact Anet about this problem and refer them to the many threads on this forum about the same thing. Search “Map stuck loading; Crashes when loading map, corrupt textures.”

A partial solution for now to this is to a) run the game in Windows 7 compatibility mode. Or another one which is also less than ideal is to b) run the game without vsync; and use borderless windowed fullscreen mode. Both of these will stop the map crashing on loading and allow you to play ok.

PLEASE MAKE SURE TO REPORT THIS. Even though this may help your issue, none of the solutions are ideal and Anet has had since November to fix this issue and have done nothing. More people need to complain and if necessary highlight the same problem to them in order to speed up a solution. Nothing else will help you, driver rollbacks, windows reinstallation; game reinstallation etc. This is a problem that will not go away if you want to use Windows 10 and a mobile Nvidia gpu.

As for the error codes, they may be network related as the game is partially crashing due to the above issue or they may be unrelated to this and therefore post back for more help.

Several Issues.

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Posted by: NilSatis.6720

NilSatis.6720

In my findings also, since that update GW2 is affected badly by the installation of Geforce experience alongside the drivers. If I was you, I would delete this useless bit of software (there are better streaming solutions, which is the only decent thing it does) and see less cpu overhead as it runs in the background. When installing new drivers (not sure if this has changed very recently) you can select custom installation (also use clean installation) and deselect Geforce experience from the install. This software gives no benefit whatsoever, unless you are unable to adjust game settings yourself, which is hardly difficult. Try both of these solutions. Good luck.

Several Issues.

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Posted by: Feirlista Xv.1425

Feirlista Xv.1425

If this was a Windows 10 problem then why isn’t everyone having it, I’m not and 3 of my friend that play recently upgraded to Windows 10 with my guidance have no issues.

Opinions are like ______ everyone has one I could
put the correct term in but not everyone has kittens