Sky Pirates Update Won't Complete

Sky Pirates Update Won't Complete

in Account & Technical Support

Posted by: JANEWAY.5483

JANEWAY.5483

So, I logged on today for the first time in maybe a couple of months. The Sky Pirates update started downloading, then completely hung at 99%.

I closed the launcher and restarted, then all I got was the attached screenshot. Showing that I have one file remaining that needs to be downloaded, that the download size is 1kb, and though my download speed starts at something very tiny like 0.58 kb/s, my speed slowly drops to 0 kb/s and the launcher just sits there. I am unable to hit “Play.”

I closed the launcher again and restarted the computer. When everything came back up I started the launcher again, same thing. My husband is on the same wireless network I am with no problems, and I can surf the net just fine, so I don’t think the issues lies with my ISP. Help?

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Sky Pirates Update Won't Complete

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

Try changing the language to French to see if it will complete the download. Then change it back to English. I know it sounds odd and a weird fix but I know it has worked for several people including Mac users.

Also some people say just to let it run until it finally completes. I’d try the language fix first.

The Burninator

Sky Pirates Update Won't Complete

in Account & Technical Support

Posted by: Kyllaa.1385

Kyllaa.1385

Try Trog’s suggestion, if french gives you an issue, try German… If no luck, wait it out. The devs stated after about 10-20 minutes an alternate downloader should kick in allowing the file to complete. Once your update does complete, make sure you are set back to your default language.

There are reports that waiting could take up to overnight plus a few more hours still.

I haven’t seen anyone successful with Spanish.

Sky Pirates Update Won't Complete

in Account & Technical Support

Posted by: JANEWAY.5483

JANEWAY.5483

Awesome guys! Thanks for the suggestion I’ll try those out right now, and if the language trick doesn’t work, let it sit overnight. I’ll post again if all is good tomorrow. Thanks again!

Sky Pirates Update Won't Complete

in Account & Technical Support

Posted by: JANEWAY.5483

JANEWAY.5483

The language trick worked! Everything is up and running, thanks again so much all!!

Sky Pirates Update Won't Complete

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

The language trick worked! Everything is up and running, thanks again so much all!!

Glad it worked for you. If you know any other Mac users that have the same problem don’t forget to spread the word.

The Burninator