Sound Blaster Z no longer working

Sound Blaster Z no longer working

in Account & Technical Support

Posted by: Tony.8659

Tony.8659

Ever since today’s update I can no longer choose my Sound Blaster Z in my audio options. All it says is default device. But before the update it was ok. All my other games with my card. Anet can you please fix this issue?

Sound Blaster Z no longer working

in Account & Technical Support

Posted by: sobe.4157

sobe.4157

Do you still have sound or not?

Default Device should revert to the Sound Blaster Z unless you have another device set in Windows Audio Playback as Default …..

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Sound Blaster Z no longer working

in Account & Technical Support

Posted by: Tony.8659

Tony.8659

Hi, I have sound. The thing is when I went to choose my sound device before this update it gave me a choice. Sound Blaster Z / Default Device / SPDIF but now it just says default device and I cannot select anything else. This is a bug with the update. I only have one default audio device (Sound Blaster Z).

Sound Blaster Z no longer working

in Account & Technical Support

Posted by: Eremko.6950

Eremko.6950

I do have similar problem. Latest patch broke Audio Device drop down – it now shows only “Default Device” although I have multiple audio devices… I’m not able to use Corsair USB Headset unless I set it as default device in my OS, this is just dull. I use the headset only for GW2 and I don’t want to to have it as default for all applications.

This worked as expected before the patch, now it’s just broken.

Sound Blaster Z no longer working

in Account & Technical Support

Posted by: Kuka.5426

Kuka.5426

same problem here, just device sound.

Sound Blaster Z no longer working

in Account & Technical Support

Posted by: Tony.8659

Tony.8659

Well I see we have the same problems Eremko & Kuka that’s the good news, the bad news is we need a fix. I hope it’s more sooner than later. Anet are you reading this? Please fix this issue..

Sound Blaster Z no longer working

in Account & Technical Support

Posted by: Snow.2014

Snow.2014

I’ve got the same issue, since the patch the only thing in audio settings is default device.

Sound Blaster Z no longer working

in Account & Technical Support

Posted by: Tony.8659

Tony.8659

OK I just logged in and it’s fixed. It should be fixed for everyone else right now, I had to download 32 files when I launched the game. So now there is a drop down menu like before to choose your audio device.