Sound low or almost muted during cinematics

Sound low or almost muted during cinematics

in Account & Technical Support

Posted by: Phaerim.9362

Phaerim.9362

I’ve searched the forums for a while now, and I haven’t been able to find a solution to this problem. But sound in cinematics – ALL kinds of cinematics – is very low. Almost muted, even though I have proper sound in the rest of the game.

To be honest it is very immersion breaking to suddenly watch an action cut-scene (like Rytlock’s return from the Mists in the first HoT story instance). I’ve tried to adjust my sound settings in the game to no avail.

I use a Steelseries Sibera 3v Prism headset.

Far Shiverpeaks – EU – Ragnarok of Primordus
Norn Guardian

Sound low or almost muted during cinematics

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Make sure your Operating System option selection, your in-game Options selection and your physical audio equipment all match.

If you continue to have issue, you can contact the Tech CS Team via the ‘Support’ link above/below.

Good luck.

Sound low or almost muted during cinematics

in Account & Technical Support

Posted by: Healix.5819

Healix.5819

I’ve tried to adjust my sound settings in the game to no avail.

I’m guessing you tried to max it?

The volume sliders seem to apply twice to pre-rendered scenes. You need to max the master volume and instead control it through Windows.