Guild Wars 2

so my old speakers shorted out and I had to replace them today. the brand new speakers are working well with everything but gw2. the problem I am having is that the voices(both mine and the npc’s) are too quiet. I have everything maxed in sound options with highest quality level except for music(which is off), environment which is high but not maxed(and the dove in divinities reach is loud) and player instrument which is low but not off. Drivers are up to date as of 5/23/16. windows 10 is up to date as of same date. I have tried uninstalling and reinstalling the sound drivers. I have checked for out of date drivers that could affect this using both slimware and driver booster 3. which both say I am up to date on all related drivers. I have tried enhancements off, I have tried loudness equalization on. nothing fixes it. any help would be greatly appreciated. thank you to anyone who spends time helping me with this.

Try this:

Right-click your speaker icon (by the clock) and click on “Playback devices”.

Then, click on your speakers and choose “Configure.” Make sure it’s set to stereo and not surround sound.

Edited to add: Also, make sure your speakers are plugged into the green connector (not the black one) and that the connector is fully plugged in.

update: confirmed that I am plugged into the green connector. configure is confirmed set to stereo. not sure if this matters or helps but speakers are iconnect sound stream brand. running off via hd audio drivers.

update: my character’s voice can now be heard. other’s voices still quiet. all sound(including my character’s voice) especially environmental sound though still sounds like it’s coming from an echoy cave.