Spam PM on the fourms?

Spam PM on the fourms?

in Account & Technical Support

Posted by: Lexie.5894

Lexie.5894

Honestly, I don’t mean to bring drama or anything, but I have very little faith about the security of my account and your ability to prevent hacking if you can’t prevent spam messages from gold sellers on your own forums.

What’s going on? I’ve been an active member for less then 2 weeks and already have 3 messages.

Spam PM on the fourms?

in Account & Technical Support

Posted by: quidgy.1483

quidgy.1483

I was going to come and report the same thing

Moderator edit: content against the Code of Conduct removed

(edited by Moderator)

Spam PM on the fourms?

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

The security of your account, and our ability to help you prevent an account compromise, are completely unrelated to this PM spam. An analogy might be: Just because someone can randomly dial your phone to make a sales call doesn’t mean they can get into your locked house.

We’re aware of this issue and we regret that it is happening. We are closing more than a dozen forum and game accounts a day related to this situation. These RMT/gold sellers are abusing the system and breaking every rule about Guild Wars 2 out there: UA, Forum CoC, RoC, Copyright… you name it.

We’re looking at adding better systems to prevent this problems. But in the short term, if you simply open the PM and hit the flag, saying “RMT spam” or “gold seller” or something of that sort, our moderators will take care of the problem person.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Spam PM on the fourms?

in Account & Technical Support

Posted by: Kraggy.4169

Kraggy.4169

Why can’t you put the ‘flag spam’ button next to the message header in the PM list, so we can flag it without having to waste time opening it?

Right now I’m more inclined to ‘delete on sight’ and not bother wasting time to report it, due to this.

Spam PM on the fourms?

in Account & Technical Support

Posted by: Cardstar.1963

Cardstar.1963

I got one too today, but I have also noticed an increase in botters and teleportes recently. I have reported them as ‘botters’ in game but it would be nice if there was some feedback to the reproting if action is taken. Maybe give an incentive to reporting them if action is taken, a black lion key for example for each botter reported thats banned?

<paste generic, tired historical quote here>

Spam PM on the fourms?

in Account & Technical Support

Posted by: anonymouse.9053

anonymouse.9053

My incentive for reporting them is to get them out of the game so they’re not taking their ill-gotten goods and selling them so they can get more gold to sell to suckers who are stupid enough to buy using RMT. So the botters get banned and the stupid buyers get banned, and I’m happy.

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