Still need assistance: [120901-010617].
That’s more than I’ve had, KitKat, best of luck.
ArenaNet Communications Manager
Looking at the ticket, you received an email and responded that you still needed help. That is appropriate. You do not need to make a thread here asking for help — that help will be forthcoming with the updated ticket, so you’re good.
By the way, you’re asking about a guild issue, and as we’ve said for the last several days, we’re prioritizing access issues ahead of issues such as this. We apologize for the delay and an agent will respond when that is possible.
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet