Still the hacker trying to login my email

Still the hacker trying to login my email

in Account & Technical Support

Posted by: Ronnie Hu.1694

Ronnie Hu.1694

can Anet just block this ip?
this is the same guy who hacked in my email and gw2 account

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Still the hacker trying to login my email

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

No, they can’t block an IP for you. Each person has to keep their own computer secure.

If you haven’t yet, run a security sweep. Check for a keylogger. Once your computer is secure change your email password. Then change your Guild Wars 2 password. After that it wouldn’t hurt to change your Guild Wars 2 email.

Still the hacker trying to login my email

in Account & Technical Support

Posted by: Seera.5916

Seera.5916

And you can change your Guild Wars 2 email by submitting a ticket to support.