Still unable to purchase gems.

Still unable to purchase gems.

in Account & Technical Support

Posted by: Scyndek.5273

Scyndek.5273

Long story short bank of america disabled my card because the bank thought it was a strange purchase (identify theft protection) I was buying gems the other day, My card approval failed several times so I called to verify it was a legit purchase and then I tried to purchase gems and kept getting the error.

I read on the forums that after a few failures I have to wait 24 hours, I waited 2 days and I’m still unable to purchase any gems

Help me give you my money anet! fix my account please… :P

Elementalist – Isle of Janthir

(edited by Scyndek.5273)

Still unable to purchase gems.

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

To have this issue resolved, you should submit a ticket.

Please, have a look to this thread: How to Sumit a ticket.

Thanks for your understanding.