Stop the not being able to use old passwords

Stop the not being able to use old passwords

in Account & Technical Support

Posted by: DABhand.2079

DABhand.2079

This is now getting so annoying, I have changed my password so many times now, that after a hiatus from the game coming back is a nightmare as you can’t fricking remember what you set the password for the last time.

Then you sit there like a fool trying multiple combinations of what you think it was, only to get wrong wrong wrong constantly.

I understand you want to protect the accounts, because you screwed up on launch by allowing people to gain access to accounts easily (through no fault of the end-user I may add), but kitten sometimes it is just too much. Allow us to re use passwords, it would be easier for us to have 3 password rotations that we can use every now and again and change whenever.

Rather than trying to remember 5+ different passwords you have used and no longer use.

Thank god for cookies, cause I can’t log into GW1 or GW2 without knowing what my password is right now.

(edited by DABhand.2079)

Stop the not being able to use old passwords

in Account & Technical Support

Posted by: DABhand.2079

DABhand.2079

Finally figured it out after 25 attempts… still a rubbish system to be honest.

Stop the not being able to use old passwords

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

In the future, should you encounter this issue again, you can access said saved cookies through your browser’s tools, and thus enter the game.

Good luck.

Stop the not being able to use old passwords

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

I’m sorry that the system was frustrating to you, and I admit, I’ve had my share of disgruntlement about it, too. The fact is, though, that the measure of not reusing has been proved to be quite an effective element in account security, so it seems worthwhile to embrace it.

Ic’s suggestion is valid, and may help you.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet