Guild Wars 2

I have seen a few posts on this issue, but I finally have a screen grab showing how bad mine is at times. This followed the person around where ever they went. Anyone have an idea how to fix it?

What are the specs of the system that this is occurring on? We may be able to help you, but we need to know what system we’re working with.

Brand new (well fall 2012) Mac OSX 10.8.3
2.6 GHz intel core i7 processor
8 GB Solid State HD
Intel HD Graphics 4000

I do run on lowest graphics settings to prevent heat build up (I also play on a cooling fan)

no 8 GB SSHD its a 256 GB sorry

So you have 8gb of ram then? Which type of Mac is this? (MBP, MBA, etc) Have you run all of your mac software updates?

However, just looking at the base specs, you should be okay, you’re above the min requirements. Either way, I’ll post our basic Mac fixes, you could probably skip 1-3 (if 1 is already up to date), start with 4 and go through from there. Read each step completely before trying it. If 4 and 5 don’t work, start from 1 and try again. Please let us know how you go and if anything works.

1.) run software update to ensure all drivers and os are up to date.

2.) try repairing disk permissions via Disk Utility first. Then…

3.) repair the client install

Open Terminal

Type the following:

/applications/guild\ wars\ 2.app/contents/MacOS/cider —use-dos-cwd C:Gw2 -- C:\\GW2\\GW2.exe -repair

You can copy and paste that in, but (check the dash) you must change the dash before the word USE or this will fail the forum shows an em dash (—), but it is supposed to be 2 consecutive en dashes (-). Run it and let it go until finished. FYI if you type the command yourself or paste it, they are 2 dashes (-) side by side… I’m noticing one sometimes looks like an em dash… It’s 2 en dashes though. (the dash before USE is 2 regular dashes)… Reiterated due to previous confusion about that dash on these forums.

4.)Perhaps after doing that, if it doesn’t work, you can try to delete the contents of the gw2 data folder, it’s a pain to get to the right one: this step is a general fix for many tp issues, even without the previous steps

Mine is located under the hidden Library folder (navigate using finder, do not use spotlight to search)

/[yourharddrivename]/users/[yourusername]/library/application support/guild wars 2

You may want to copy/paste this folder to your desktop as a temporary back up, just in case.

Delete the contents of that specific folder (you should see files like this contained within “config, dyndata.dat, user.reg, userdef.reg, and folders p_drive and wineserver…namestuff…loca..[long name]” just to list a few), then re-run the client..

~~Your folder is probably hidden (as is the default). Hidden folders display as greyed out text and icons. I found this after googling:

http://m.wikihow.com/See-Hidden-Folders-on-Mac-OS-X-and-Other-Recent-Models

Others claim alt+clicking a file/folder unhides the contents, but that was never successful for me. At least the link has visuals for you. Hope it helps.

5.) check support.mac.com for instructions on how to reset your pram and smc.

6.) If none of this works, check the sticky and submit a ticket, then please come back here and report the fix that worked for you.

Please report back! Good luck!

If I remember correctly from when the OSX Beta was first released there were actually quite a few people who had issues with the Intel HD 4000 graphics card.

I don’t -think- that the issue will be fixable using the application support folder fix. But please do try it (Kylla has the instructions above) in case it works.

Can I suggest that next time you see this happening you fiddle with the graphics settings and see if it goes away. It is possible that the shader or post processing effects settings will affect this (before the OSX client was released and people were using Wine to play changing the shader settings often fixed issues like this).