But still, when the 30 days trial of WTFast are gone we’ll be screwed anyways if nothing is done about it. Something has to be done, and ANet and ISPs passing the buck to each other isn’t helping. They have to get in contact and work the solution out.
Whether something is either wrong or right, someone will always complain about it.
so this is insane, im playing with infostrada ISP and EVERY game goes fine and smooth. plus, ive tried to ping another server located in the same zone as ANet server (seems to be frankfurt), and i have 0% PL on any HOP. BUT! when i try to ping my GW2 server (Fissure of Woe) on pingplotter (206.127.159.172) i have PL and errors on these 2 hops: 151.6.151.72 and 151.6.92.105. This is DEFINITELY an ANet problem, since the ISP can connect to another frankfurt server with no problems and the other games are going more than fine, and i hope and look forward for a major fix since this issue is involving hundreds of people, maybe thousands, and the event is knocking to our doors. Sure about the work and the attention you’ll pay to this, i send u the best regards.
thousands for sure are involved
enough to grant Anet contacting ISP to inspect the probelm rather than saying ….
Contact your isp….
GW2 balance:
A PvE player is supposed to avoid a 1-2 second 1 shotting aoe.
A WWW player is considered uncapable of avoiding a 5,75 second aoe for half his health.
Tonight was fine but now got again 12 minutes latency A little bit too much for playing)
the fact this is happening during the hours of massive server load is a proof that the ISP isnt the cause of this issue, otherwise it would be up 24/7. There is no “contact your ISP” way, ANet must go into this with the ISP (FastWeb and Infostrada and any other that got this problem) to save an entire country community of customers. Since i trust the professional approach that Anet and NCsoft are putting into their games and projects, im sure something will be done, just looking forward to see some good news.
It’s seems that some address originating from the block CNET 2.228.46 – 2.224.0.0/13 ( fastweb ) are indeed either;
Part of some new client login <> data route
Or
An actor behind this sort of shaping. Dunno why the game is proposing these address, anyhow this is another cause of the packet loss for who uses fastweb.
It also seems the major cause of lag as you can see from the screen.
Addition info: before you ask, changing DNS does NOT solve the issue: You’ll just either pass through telia or tinet. Issue, is that there already a bottleneck on our intranet.
Been there, done that.
The only answer you can get from their call center is “We have checked your connection and everything seems fine. The issue must be within the game servers. Contact their technical support.”
But then ANet says “It’s an ISP related problem, so we’re not responsible. Contact your ISP’s technical support and describe your problem.”
It’s a game of ping-pong where the user is the ball while the players are ANet and ISPs.
Whether something is either wrong or right, someone will always complain about it.
guys cant be anet problem or better say that not entirly.
probably the routing (due the weather problem) now are full that’s why in the night time and maybe early morning all is ok.
and also if you can play with wtfast or such a program ,wich is only a VPN with them , means that all server works ok.
Heres another tracert for you guys, i really wanna give you more informations as possible to solve this and to let you help us all.
U can see for Infostrada the 2 hops with packet loss, especially the 2nd hop that seems to be the cause of everything with 90% Packet losses!!! pingplotter here ran 5 minutes since i logged in.
“FASTWEB: siamo a conoscenza del problema e i nostri tecnici sono già in contatto con i tecnici di NCSOFT per risolverlo al più presto. Vi terremo aggiornati. "
nice…i hope that problem will solved before friday’s event
however in last 2 day i can play in low level zone (< 30) and from here come in WvW, but i can’t play with other pg in lion’s arch or similar..
“FASTWEB: siamo a conoscenza del problema e i nostri tecnici sono già in contatto con i tecnici di NCSOFT per risolverlo al più presto. Vi terremo aggiornati. "
It’s an english forum, I will translate for all: “Fastweb: we know there’s a problem and our technicians are already in contact with NCSOFT To solve the problem”
BTW on Facebook Fastweb’s page there’s nothing like that, can u be more precise?
“FASTWEB: siamo a conoscenza del problema e i nostri tecnici sono già in contatto con i tecnici di NCSOFT per risolverlo al più presto. Vi terremo aggiornati. "
could you post an officiallink plz so i can link it to my guild most of wich is experiencing the same issue?
ty a lot °L°/
GW2 balance:
A PvE player is supposed to avoid a 1-2 second 1 shotting aoe.
A WWW player is considered uncapable of avoiding a 5,75 second aoe for half his health.
“FASTWEB: siamo a conoscenza del problema e i nostri tecnici sono già in contatto con i tecnici di NCSOFT per risolverlo al più presto. Vi terremo aggiornati. "
The fun stuff is that when I called the ISP support, they clearly stated my line was perfect.
If they could be just a little more honest…
that’s pretty much reassuring.. if they say they’re aware it’s probably because ncsoft contacted them to fix this issue.
As for now we have 30 days of wtfast trial(wich work perfectly, i’ve tried today.. when the lag appeared again i just launched the program then GW and everything went perfectly.
ragazzi un aiuto con WTfast? mi lancia gw2 senza problemi ma gw continua a darmi connection failed…idee?
English forum, anyway it has been like that for 3 day from 15:00 GMT+1 to 24:00 GMT+1, it look like they are trying to work together now, you have no other option than wait or install WTFast (or similar service).
ragazzi un aiuto con WTfast? mi lancia gw2 senza problemi ma gw continua a darmi connection failed…idee?
English forum, anyway it has been like that for 3 day from 15:00 GMT+1 to 24:00 GMT+1, it look like they are trying to work together now, you have no other option than wait or install WTFast (or similar service).
i know it’s english forum you don’t have to start kittening, and what i asked there was about some connection problem with WTFast. some triple 0 numbers of guys from the same place are posting here so you could handle 1 italian post!
With WTFast the game runs smoothly without any problems, the funny thing is, once I close the game and try to relaunch it through WTFast I get this error:
Connection failed. Please try again.
Error Code: 3005:1015:2:903
I tried rebooting the computer and it fixed the issue, however when I closed the game the issue presented itself again, and now even after rebooting it still won’t work….
Oh and obviously If i try to log in (when I’m able to) without WTFast I don’t get any error tho I have obscene lag.
Of course I’m from Italy, Rome, and using Fastweb.
EDIT: A friend of mine is having the same issue with Fastweb and WTFast.
With WTFast the game runs smoothly without any problems, the funny thing is, once I close the game and try to relaunch it through WTFast I get this error:
Connection failed. Please try again.
Error Code: 3005:1015:2:903
I tried rebooting the computer and it fixed the issue, however when I closed the game the issue presented itself again, and now even after rebooting it still won’t work….
Oh and obviously If i try to log in (when I’m able to) without WTFast I don’t get any error tho I have obscene lag.
Of course I’m from Italy, Rome, and using Fastweb.
EDIT: A friend of mine is having the same issue with Fastweb and WTFast.
Guys, sorry but if u wanna talk about a third part program issues open a thread about it, here were trying to solve the problem once for all, not just for 30 days. thanks
PS: are you sure that installing a program out of ISP/ANet control that can read the ENTIRE traffic of yours is a wise choice? i’d think twice before doing it ^^
I’m having problems too playing GW2 since yesterday. At the beginning i tought it was a connection problem so that i called the ISP (fastweb) and asked to check out my connection. Now i’m dowloading stuff from the internet @ 830KB/s but if i check connection at speedtest.net sometimes it drops at 120-200KB/s (upload is always working good, 100KB/s and ping is always 40ms), but if i try to log in GW2 i can’t play, i have like 30-40 seconds of delay before doing any spell. This is so annoying, i’m hoping Fastweb will solve this thing…
So I test with a Mac Client and Window Client with the same ISP connection (Fastweb Italy) and I found out that this problem occured only on Windows client.
Same error here, since 4 days !
Error 7:11:3:189:101
this mornign was fine: no error ( I thought it was due to updating, but at the 14:50 (CET+1) the error comes up !
pls fix it !
ISP : Fastweb
Location : Bari
Well, i might be innapropriate and i will regret it, by the way at the moment the issue ( for me ) is almost non-existent.
Server: Far Shiverpeak
MAP: Malchor’s Leep – MAP IP: 206.127.146.107
1 1 ms 1 ms 1 ms 192.168.1.254
2 2 ms 2 ms 2 ms 10.45.218.130
3 2 ms 2 ms 2 ms 10.251.124.33
4 2 ms 2 ms 2 ms 10.251.120.25
5 2 ms 2 ms 2 ms 10.251.121.1
6 2 ms 2 ms 2 ms 10.251.125.186
7 2 ms 2 ms 2 ms 10.0.60.9
8 2 ms 2 ms 2 ms 10.0.0.190
9 2 ms 2 ms 2 ms 10.0.1.98
10 2 ms 2 ms 2 ms 10.254.2.69
11 3 ms 3 ms 3 ms 89.96.200.162
12 3 ms 2 ms 2 ms 89.96.200.225
13 3 ms 3 ms 3 ms 80.150.169.5
14 20 ms 20 ms 20 ms 217.239.39.10
15 19 ms 19 ms 19 ms 212.184.27.138
16 13 ms 13 ms 13 ms 206-127-157-94.plaync.com [206.127.157.94]
17 14 ms 14 ms 15 ms 206-127-157-102.plaync.com [206.127.157.102]
MAP: Cursed Shore - MAP IP 206.127.159.122
1 1 ms 1 ms 1 ms 192.168.1.254
2 2 ms 2 ms 2 ms 10.45.218.130
3 2 ms 2 ms 2 ms 10.251.124.33
4 2 ms 2 ms 2 ms 10.251.120.25
5 2 ms 2 ms 2 ms 10.251.121.1
6 2 ms 2 ms 2 ms 10.251.125.186
7 2 ms 2 ms 2 ms 10.0.60.9
8 2 ms 2 ms 2 ms 10.0.0.190
9 2 ms 2 ms 2 ms 10.0.1.98
10 2 ms 2 ms 2 ms 10.254.2.69
11 3 ms 3 ms 3 ms 89.96.200.162
12 3 ms 2 ms 3 ms 89.96.200.225
13 5 ms 6 ms 3 ms 80.150.169.5
14 20 ms 21 ms 21 ms 217.239.39.6
15 22 ms 21 ms 22 ms 212.184.27.138
16 13 ms 13 ms 13 ms 206-127-157-94.plaync.com [206.127.157.94]
17 15 ms 15 ms 15 ms 206-127-157-102.plaync.com [206.127.157.102]
MAP: Strait of Devastation - MAP IP:206.127.159.125
1 1 ms 1 ms 1 ms 192.168.1.254
2 2 ms 2 ms 2 ms 10.45.218.130
3 2 ms 2 ms 2 ms 10.251.124.33
4 3 ms 2 ms 2 ms 10.251.120.25
5 2 ms 2 ms 2 ms 10.251.121.1
6 2 ms 2 ms 2 ms 10.251.125.186
7 2 ms 2 ms 2 ms 10.0.60.9
8 2 ms 2 ms 2 ms 10.0.0.190
9 3 ms 2 ms 2 ms 10.0.1.98
10 3 ms 2 ms 2 ms 10.254.2.69
11 3 ms 3 ms 3 ms 89.96.200.162
12 3 ms 2 ms 3 ms 89.96.200.225
13 5 ms 3 ms 4 ms 80.150.169.5
14 21 ms 21 ms 21 ms 217.239.39.10
15 22 ms 23 ms 22 ms 212.184.27.138
16 13 ms 13 ms 13 ms 206-127-157-94.plaync.com [206.127.157.94]
17 14 ms 14 ms 14 ms 206-127-157-102.plaync.com [206.127.157.102]
MAP: Mount Malestrom - MAP IP: 206.127.159.199
1 1 ms 1 ms 1 ms 192.168.1.254
2 2 ms 2 ms 2 ms 10.45.218.130
3 2 ms 2 ms 2 ms 10.251.124.33
4 2 ms 2 ms 2 ms 10.251.120.25
5 2 ms 2 ms 2 ms 10.251.121.1
6 2 ms 2 ms 2 ms 10.251.125.194
7 2 ms 2 ms 2 ms 10.0.60.13
8 3 ms 2 ms 2 ms 10.0.0.190
9 3 ms 2 ms 2 ms 10.0.1.98
10 2 ms 2 ms 2 ms 10.254.2.69
11 3 ms 3 ms 3 ms 89.96.200.162
12 3 ms 3 ms 2 ms 89.96.200.225
13 5 ms 7 ms 6 ms 80.150.169.5
14 23 ms 22 ms 21 ms 217.239.39.6
15 19 ms 19 ms 19 ms 212.184.27.138
16 13 ms 13 ms 13 ms 206-127-157-94.plaync.com [206.127.157.94]
17 19 ms 15 ms 16 ms 206-127-157-102.plaync.com [206.127.157.102]
MAP: Mist - MAP IP:
1 2 ms 1 ms 1 ms 192.168.1.254
2 2 ms 2 ms 2 ms 10.45.218.130
3 2 ms 2 ms 2 ms 10.251.124.33
4 2 ms 2 ms 2 ms 10.251.120.25
5 2 ms 2 ms 2 ms 10.251.121.1
6 2 ms 2 ms 2 ms 10.251.125.186
7 2 ms 2 ms 2 ms 10.0.60.9
8 2 ms 2 ms 2 ms 10.0.0.190
9 2 ms 2 ms 2 ms 10.0.1.98
10 3 ms 3 ms 2 ms 10.254.11.121
11 3 ms 3 ms 3 ms 89.96.200.162
12 3 ms 3 ms 2 ms 89.96.200.225
13 7 ms 7 ms 7 ms 80.150.169.5
14 24 ms 23 ms 22 ms 217.239.39.10
15 17 ms 17 ms 40 ms 212.184.27.138
16 14 ms 13 ms 13 ms 206-127-157-94.plaync.com [206.127.157.94]
17 14 ms 14 ms 14 ms 206-127-157-102.plaync.com [206.127.157.102]
And as far it goes it seems all routed through Deutsche Telekom AG.
It seems to be working now. Ran around in LA, Queensdale, Plains of Ashford and Fields of Ruins all are fine. Some lag in Bloodtide Coast.
I’m on the Aurora Glade server.
Would be helpful to others if those of you who have experienced this issue to confirm that the game is working for you as well.
Grazie!
Game is working for me too now, still laggy but playable.
Anyway, i tried to launch the game with wtfast, and i recived the same code error as Adwila: 3005:1015:2:903. This code is not even listed in the support page, tried to google it and i found nothing. Any clue about this error?
It seems to be working now. Ran around in LA, Queensdale, Plains of Ashford and Fields of Ruins all are fine. Some lag in Bloodtide Coast.
I’m on the Aurora Glade server.
Would be helpful to others if those of you who have experienced this issue to confirm that the game is working for you as well.
Grazie!
Game is working for me too now, still laggy but playable.
Anyway, i tried to launch the game with wtfast, and i recived the same code error as Adwila: 3005:1015:2:903. This code is not even listed in the support page, tried to google it and i found nothing. Any clue about this error?
I would not entrust third party with login credential, also be advise that if you buy something from the black lion with your credit/debit card they will be able to see those information.
A very similar issue to ours with some Italian posters on it from the last two days. But for the last two months a lot of European players (mostly in switzerland and germany) have been experiencing lag and disconnection problems while some even report the exact same error code we have been getting.
I accepted the explanation that it was an ISP issue but ISP issues through out Switzerland and Germany???
I see that this thread was opened 2 days ago, since my problems started.
Italy, Roma, fastweb: disconnected every 2 minutes, impossible to play, infinite loading screen. Still tonight nothing works: from fastweb they said there’s a problem of line downgrade in south Roma, but seems I have no packet loss. Still game is unplayable.
Just a note. All italians ISP for what I know pass through telecom centrals: and is not the first issue I see with telecom connecting to US. Any news?
thanks…
I see that this thread was opened 2 days ago, since my problems started.
Italy, Roma, fastweb: disconnected every 2 minutes, impossible to play, infinite loading screen. Still tonight nothing works: from fastweb they said there’s a problem of line downgrade in south Roma, but seems I have no packet loss. Still game is unplayable.
Just a note. All italians ISP for what I know pass through telecom centrals: and is not the first issue I see with telecom connecting to US. Any news?
thanks…
Well, about telecom.. I know that they are nearby to hook their FTTH. In fact, few month’s ago they took the cable at mine door and they also drop off by leaving half of the neighbor which had other minor provider with wrong number ecc ecc.
I don’t know if it’s my single case or not , but after the last minipatch i cannot login with WTFast anymore , and now running the game normally i have no problem anymore!!!! i’m still playing right now on gandara in lv 80 places with many other people and no lag.
Italian player-fastweb-tuscany
A little bit too much for playing
