Stuck in every loeading screen

Stuck in every loeading screen

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Posted by: Hermes.7014

Hermes.7014

I don’t know if it’s my single case or not , but after the last minipatch i cannot login with WTFast anymore , and now running the game normally i have no problem anymore!!!! i’m still playing right now on gandara in lv 80 places with many other people and no lag.
Italian player-fastweb-tuscany

Because it’s past midnight, when the issue automatically fixes itself… until the early afternoon, then it begins again.
I’m still hoping to see it fixed for good this time…

Whether something is either wrong or right, someone will always complain about it.

Stuck in every loeading screen

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Posted by: Laxus.4759

Laxus.4759

I don’t know if it’s my single case or not , but after the last minipatch i cannot login with WTFast anymore , and now running the game normally i have no problem anymore!!!! i’m still playing right now on gandara in lv 80 places with many other people and no lag.
Italian player-fastweb-tuscany

Because it’s past midnight, when the issue automatically fixes itself… until the early afternoon, then it begins again.
I’m still hoping to see it fixed for good this time…

I played from 22:00 to 1:00 so today i’ll try it again and see if the problem return

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Posted by: Master.6325

Master.6325

I have been able to play yesterday evening, from 18.00 to 23.00,
with a very little latency and 1 disconnection (during the “server will restart in 3h period”). My character is a charr, in the 50-60 charr zone, so probably there are not so many players and “traffic” in that particular zone. My other character was in Black Citadel, and trying to login only carry me to a series of disconnections.
Fastweb is working on a Technical Ticket I opened on Monday, and they contacted me yesterday telling they are into it and probably will all be restored today.

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Posted by: Laxus.4759

Laxus.4759

Can i link the fastweb fb page ? because they answered to our request and say that at least today they’ll solve every problem

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Posted by: Master.6325

Master.6325

They wrote on FB today, as Laxus.4759 told us in the post up here:
I copy-paste-translate for everyone here:

“FASTWEB Ciao a tutti, a causa delle alluvioni di questa settimana si sono verificati casi di lentezza verso alcuni server, stiamo lavorando per risolverli.
Il problema è in via di ripristino, e pensiamo di concludere positivamente entro la giornata di oggi. Grazie
circa un’ora fa · 4”

Hello everyone, because of the floods of this week there have been cases of slowness to some server, we are working to solve them.
The problem is being restored, and we think a successful conclusion within today.

So the conclusion is near !
Fear not this (connectivity) night !

Stuck in every loeading screen

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Posted by: Hermes.7014

Hermes.7014

Lag seems to have slightly reduced for me today. So perhaps they’re really working on it…

Whether something is either wrong or right, someone will always complain about it.

(edited by Hermes.7014)

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Posted by: Sibe.3512

Sibe.3512

wtfast is not 1 solution cause they can read your login and password, and if you use gem store they can read credit card info too, there is no guarantee, i don’t want use 3rd programm with high scam risk, i hope they fix this problem soon

Stuck in every loeading screen

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Posted by: Syde.8213

Syde.8213

how is the situation now? im at work and im curious if it works better

Stuck in every loeading screen

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Posted by: Cujoo.5840

Cujoo.5840

how is the situation now? im at work and im curious if it works better

Better than the last days, no more disconnections but i still suffer a bit of lag, with heavy spikes sometimes..

Stuck in every loeading screen

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Posted by: Tekla.2139

Tekla.2139

Fastweb ( fiber ) here, no issue since yesterday evening.

Stuck in every loeading screen

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Posted by: Deu.1852

Deu.1852

nothing changed
playable only during night/early morning

Stuck in every loeading screen

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Posted by: Arthas Zeitgeist.9062

Arthas Zeitgeist.9062

Same problem … Fastweb I told him to fix the problem, but I get only false promises and inconsistent responses. The possibility for Italian players to participate in “Lost Shores” is remote indeed. Anet please give us a chance to participate in this unique event, we are doing everything possible to encourage the Fastweb, but they are proving incapable and uninterested.

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Posted by: Syde.8213

Syde.8213

i can play perfectly now
ROME fastweb!

Stuck in every loeading screen

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Posted by: Laxus.4759

Laxus.4759

Problem seems solved , yesterday i played morning , afternoon , evening and night without a single lag

Stuck in every loeading screen

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Posted by: Elb.2945

Elb.2945

nothing changed,same lag and same problem with loading screens
Italy – Infostrada

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Posted by: Robwars.9386

Robwars.9386

After tons of complaints, i really think its fair to say now that (for me) the situation is solved, im back to play as im supposed to Thank you very much for reading and listen to us, gj

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Posted by: Elb.2945

Elb.2945

is there any news from infostrada ppl?

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Posted by: steel.8190

steel.8190

is there any news from infostrada ppl?

Same here, infostrada still random disconnects, not th eonly with infostrada, other guild m8 have the same prob. Tuscany, florence….

I wan’t use a 3rd party tool that stores mi data and cc info btw, anynews guys?

[DAWN] Officer – Gandara – http://www.dawnguild.eu

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Posted by: evilgab.8517

evilgab.8517

Errors are back in italy with FASTWEB as months ago.please arenanet contact Fastweb and resolve this issue,alot of Fastweb users in all italy are experiencing this issue,it’s impossible to play,terrible lag and crash each 2 minuts.

Tifa Eg Lockhart
Leader of Villani Maleducati [VM]
Former Commander of Underworld

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Posted by: Oldboy.3821

Oldboy.3821

Same problem here … Italy and Fastweb user.
Got this problems since this morning…
Disconnect every 2 minutes…
The funny thing is that ADSL is perfect and no probs on other games …

(edited by Oldboy.3821)

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Posted by: Ashley Segovia.8276

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Ashley Segovia.8276

Technical Support

For anyone still experiencing this issue I would recommend creating a support ticket. This makes it MUCH easier for us to collect data, troubleshoot, and to further investigate this issue. The sticky thread below should give you some more info on contacting support:
https://forum-en.gw2archive.eu/forum/support/tech/How-to-Submit-a-Technical-Support-Ticket-2/first#post3957