Stuck on loading screen, how do I fix?

Stuck on loading screen, how do I fix?

in Account & Technical Support

Posted by: Misha.4593

Misha.4593

Q:

I just downloaded the Mac beta and it all downloaded fine, I logged in but when I got to loading in my characters it just got stuck and then said connection time out after a while. Is there any solution to this? Could this have something to do with running on a university network? (Although the connection allowed me to log in, in the first place

any help would be great

Computer info: 2012 Macbook Pro with retina display

Stuck on loading screen, how do I fix?

in Account & Technical Support

Posted by: Magoo.5726

Magoo.5726

I know this problem from the unreliable, because overcrowded, WLAN at my university. Connecting via network cable should work without problems, higher bandwidth and lower latency.

(edited by Magoo.5726)

Stuck on loading screen, how do I fix?

in Account & Technical Support

Posted by: Misha.4593

Misha.4593

I just tested my connection and it’s over 20MB’s. So it can’t be my connection. I should also add that when I try load in I can hear the audio of the game but the visuals stay on the loading screen until I eventually get the message saying unable to connect ect.

Stuck on loading screen, how do I fix?

in Account & Technical Support

Posted by: Magoo.5726

Magoo.5726

Very strange behaviour. I suggest verifying and repairing your Gw2.dat by passing “-repair” to the client as described here: https://forum-en.gw2archive.eu/forum/support/mac/Guide-How-to-pass-command-line-arguments-to-the-mac-client

Stuck on loading screen, how do I fix?

in Account & Technical Support

Posted by: Misha.4593

Misha.4593

Nothing has worked as of yet. Any more suggestions?