Guild Wars 2

My account was unjustly terminated recently, but no Email was sent out to inform me about it.

I’ve created a support ticket and sent it in, but got no email confimation of it arriving or anything.

Is this normal? What circumstances trigger an email from Anet?

Hi,

Please, have a look at this thread How to Submit a ticket to get an answer to your questions.

If needed, update your ticket with the required information. You are invited to wait at least 3 days.

This thread will now be locked, thank for your understanding.