Guild Wars 2

Hello everyone, i’ve been playing the game since prerelease on my laptop and after moving house have tried to install it on my desktop as well. The game install runs fine, i’ve done all the downloads etc. but when i’m in game, after anywhere from 5 – 60 mins, the game will suddenly cut out. There’ll be a loud noise on my headphones and any internet browsers will also fail. I’ll then have to restart the computer to regain functionality.

So far to try and fix this i have:
1) Re-installed the game
2) Checked and updated all of my graphics drivers
3) Tested both sticks of RAM to see if it is a fault there
4) Checked the CPU core temperature
5) Re-installed my operating system
6) Ran the GW2 repair exe
7) Installed on a new hard drive (something i was going to do anyway, but at least it also proves it is not an error on the hard disk)

Most of these were suggested by my computer’s manufacturer but to no avail, and i’m completely out of ideas.

Any help you can give is greatly appreciated, thank-you in advance.

Have you tried making sure all your drivers are up to date? Chipset and Sound etc too?

Also when it crashes does the game just cause a “program has crashed” style windows message or does it really freak out?

Secondly are you running a 32bit or 64bit operating system? If so, which one?

i am running Windows 7 64 bit. The game doesn’t have an error message it simply freezes and becomes unreponsive, i have to close it with ctrl+alt+dlt.

All my drivers are up to date so far as ‘Driver Detective’ can tell.

Driver Detective is a very bad piece of software, it doesn’t even detect the correct drivers for many machines.

I would advise that you go to the site of the manufacturer of the hardware in question. if you have an Nvidia GPU, go to http://www.nvidia.com and get the driver from there. if you have an ATi/AMD card, go to http://ati.amd.com

If you are running any intel stuff (chipset/network card etc) i sugget using their handy driver update utility which you can use here http://www.intel.com/p/en_US/support/detect

As for sound it can vary depending on who the provider is. a majority of onboard sound cards use Realtek chips, if this is the case for you, you can get them from here http://www.realtek.com.tw/downloads/ be sure to choose the correct one, if your pc says “Realtek HD Audio” you want the high defenition codecs, if it just says Realtek AC’97, get the AC97 drivers.

Hope that helps.

Thanks, i will give them a try, shame about the driver detective thing, it seemed like a very useful piece of software.