Guild Wars 2

Hello, Ive been playing GW1 for many years. And recently bought GW2.

I tried to log in to the website to link my accounts. but whenever I link, it doesn’t work.
I get the follwong message :

Your Guild Wars accounts are linked

Congratulations! You have successfully linked your Guild Wars and Guild Wars 2 accounts. In doing so, you now have access to the exciting rewards awaiting you inside the Hall of Monuments. The following Guild Wars 2 account information will now be used to log in to both Guild Wars and Guild Wars 2:

E-mail:
xxxxxxx@gmail.com

But once I log out, or into the game … 1. the hall is empty … 2. the account is not linked. and I have to do it again, seein this message again. and nothing again.
relog and repeat is all i can do.

^ thats my ticket.

support team reply :

Hi Oz,

Thank you for providing that information.

If you are wondering if your Guild Wars 2 account is linked to a Guild Wars account, this can be verified by logging in with your Guild Wars 2 account at https://account.guildwars2.com and clicking Link Accounts on the left-hand side of the page. If the account is already linked, you will see the message “Your Guild Wars accounts are linked!”

If you’d like to link an original Guild Wars account to a Guild Wars 2 account, this feature is now available! Please visit the following Knowledge Base article which will describe and cover all the steps needed to complete this:

http://en.support.guildwars2.com/app/answers/detail/a_id/8961

Please note: Once you link a Guild Wars account to Guild Wars 2, you cannot unlink them. Choose wisely and type carefully!

Now ive been waiting 2 days, really tried every method of linking.

now seriously ?!?! ive been waiting 2days just to hear them tell me “try what you did again here is a link” …

ofc I replied back asking for more assistance, but now I really got to wait this long again ??
i’m really mad not getting started with all my GW1 that ive been working so hard to max the hall … i’m losing patience ….

what you think ? … why the support bein so supportive" ? … did I not explain myself well enough ? … also I heared alot of people experience the same thing.

Zirken i have been receiving the same issue as you from the response of a CS, a reply that doesn’t seem to care. I have no idea as to where we can discuss our response from a CS, no matter how “great” they may be.
The reply you’ll most probably get here is wait till 3 days post it in tickets and review thread 3 days and older. and that CS is trying their best.

There is a current bug with not being able to display the GWAMM title. That thread is on this page. Possibly they are related.

Sometimes your problem can be fixed. Log out of Guild Wars 2. Log into Guild Wars 1. Go to the HoM and speak to Kimmes. Cycle a couple of times between his conversational options. Log out. Log into Guild Wars 2. Go to Kimmes in the HoM and speak to him. See if you now have your rewards. This may not work for everyone and it might take a few hours or a day for the games to recognize the HoM updates.